Finance Operations Analyst

Blue Cross and Blue Shield of Louisiana • Baton Rouge, LA

4d • Onsite

About The Position

This role supports the daily functioning of various aspects of financial operations including but not limited to the accurate calculation and processing of commission and sales incentive payments, daily management of cash in all bank and investment accounts, forecasting cash flows, data analysis, response to research inquiries, testing system/process enhancements, gathering data for audit requests, and first tier research to support business operations.

How You Contribute to the Company’s Mission in this Role:
Commission System Operations: Manage daily system activities including data entry, file loading, validation review, payment verification, and related tasks. Provide first-tier support for commission calculation inquiries from internal and external stakeholders via email or phone.
Cash Management & Accounting: Prepare and post journal entries for deposits. Initiate and monitor banking activity, including electronic transactions, ensuring timely posting, reconciliation, and recording. Maintain daily cash deposit reconciliation reports to support monthly general ledger reporting. Perform daily FEP drawdowns and monitor related cash accounts to maintain appropriate balances.
Issue Resolution & Collaboration: Research, troubleshoot, and resolve system-related issues in collaboration with internal teams and external customers. Escalate complex issues promptly and appropriately.
Data Management & Reporting: Gather and prepare data for audits, reporting, and compliance requirements. Compile and distribute daily cash position reports summarizing deposits, disbursements, and account balances for management review.
System Testing & Process Improvement: Support testing of system/process updates and enhancements.
Project Support: Assist with ad hoc projects and initiatives to improve processes, procedures, and customer experience.
General Responsibilities: Ensure timely and accurate completion of all assigned tasks with emphasis on superior customer experience.

Requirements

• Bachelor’s degree in finance, accounting, business administration, or education required
• 2 years’ experience in banking, finance, forecasting, payroll or strategic planning required
• Strong analytical and mathematical aptitude with the ability to interpret data, identify trends, and support informed decision-making.
• Excellent communication (verbal and written), organizational, time management, and interpersonal skills, with the ability to effectively collaborate across teams and stakeholders.
• Ability to work accurately under tight deadlines and shifting priorities.
• Proficient in Microsoft Office applications, with advanced Excel skills.
• Adaptable to changing circumstances and new information.
• Collaborative team player with strong problem-solving capabilities.
• Committed to maintaining confidentiality of sensitive and financial information.

Nice To Haves

• Experience in the health insurance industry is preferred
• Relevant internship or coursework in compensation, finance, payroll, or data analysis is preferred

Responsibilities

• Manage daily system activities including data entry, file loading, validation review, payment verification, and related tasks.
• Provide first-tier support for commission calculation inquiries from internal and external stakeholders via email or phone.
• Prepare and post journal entries for deposits.
• Initiate and monitor banking activity, including electronic transactions, ensuring timely posting, reconciliation, and recording.
• Maintain daily cash deposit reconciliation reports to support monthly general ledger reporting.
• Perform daily FEP drawdowns and monitor related cash accounts to maintain appropriate balances.
• Research, troubleshoot, and resolve system-related issues in collaboration with internal teams and external customers.
• Escalate complex issues promptly and appropriately.
• Gather and prepare data for audits, reporting, and compliance requirements.
• Compile and distribute daily cash position reports summarizing deposits, disbursements, and account balances for management review.
• Support testing of system/process updates and enhancements.
• Assist with ad hoc projects and initiatives to improve processes, procedures, and customer experience.
• Ensure timely and accurate completion of all assigned tasks with emphasis on superior customer experience.

Benefits

• We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level