Finance Manager (IC) – Customer & Consolidation- (Hybrid- Seattle, WA

Nordstrom•Seattle, WA

2d•Hybrid

About The Position

This role will support the strategy, execution, and optimization of Nordstrom’s customer health and the consolidated financial planning process for the Marketing & Credit Finance team. Key responsibilities include close and forecast consolidation, customer planning, and providing insights and recommendations to senior leadership. The candidate is proactive, a creative problem solver, has excellent attention to detail, and is committed to building and refining existing processes. You love partnering across finance and the business to solve complex problems in a fast-paced environment. This role is Hybrid and will require you to be in office 4 days per week in downtown Seattle, WA.

Requirements

5+ years of related experience in FP&A, retail preferred
BA/BS Degree in Finance or Accounting; MBA or comparable experience preferred
Proven experience effectively managing the monthly close, budget, and forecasting process
Proven experience in analyzing, modeling, and reporting financial performance with the ability to develop end-to-end business cases with input from key business stakeholders
Strong analytical and financial modeling skills; ability to design and build robust models for forecasting, scenario planning, and consolidation
Demonstrated ability to manage priorities and timelines across multiple concurrent workstreams
Excellent computer skills including Excel, SQL, Anaplan, PowerPoint, and Looker
Ability to simplify and tailor messages for different audiences; proficient verbal, written, and PowerPoint storytelling skills
Ability to independently develop processes and deliverables from general direction
Excellent verbal and written communication skills with the ability to facilitate discussions with leaders at the Director and VP level

Responsibilities

Lead the close, forecast, and planning cycles for the Marketing & Credit area, providing consolidated reporting that clearly highlights key storylines for a senior leadership audience
Collaborate with cross-functional business and finance partners to develop customer plans inclusive of key customer metrics (e.g., active and new customers, trips, spend per customer)
Lead the design and implementation of a new customer profitability measurement framework, establishing cohort-level tracking and ongoing reporting to inform strategic decision-making
Act as liaison between Marketing Finance and Corporate FP&A, ensuring alignment around planning and forecast calendars, business-specific storylines, and enterprise-wide financials
Support weekly and monthly business reviews that provide insight around current business and customer performance, and create alignment around forward-looking forecasts and plans that can be actioned against
Support the labor planning process for Marketing and Credit working directly with HR and senior leadership to establish plans and performance tracking
Support the Marketing and Credit allocation process including development of allocation planning models and methodology
Embrace and champion change with a focus on implementing, editing, and improving processes across finance and the business, including leveraging AI and automation tools to streamline workflows
Collaborate and build credibility across the organization, where key partnerships include business leaders, cross-functional finance and accounting teams, strategy and analytics, and marketing/credit business partners
Create materials that clearly and effectively communicate insights and recommendations through storytelling tools such as MS Excel, PowerPoint, and Looker