Finance Manager - Acura Stevens Creek
About The Position
The F&I Manager at Acura Stevens Creek operates within a no-haggle sales environment, making credit decisions, submitting deals to lenders for approval, and facilitating the sales process. This role requires a background in automotive sales or finance to help customers find suitable finance and insurance products. AutoNation, a Fortune 200 company, is looking for leaders to shape the future of automotive retail through innovation in sales, service, and finance. The company offers a national scale with an entrepreneurial spirit, an inclusive culture, diverse leadership, competitive compensation and benefits, and opportunities for significant impact.
Requirements
- High school diploma or equivalent
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Highly detail-oriented and organized
- Demonstrated communication, consultative, interpersonal and organizational skills
- Experience and desire to work with technology
Nice To Haves
- Prior sales experience preferred but not required
Responsibilities
- Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
- Work directly with our employees and customers to develop relationships
- Determine customer financing needs and payment options based on a consultative interview process
- Present a fully transparent pricing menu to customers detailing their financing options and products
- Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
- Follow up with customers to ensure satisfaction
- Build rapport with customers to create a base of referrals
- Set and achieve targeted sales goals
- Gain superior product knowledge to effectively help customers
- Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
- Provide an exceptional customer experience to drive loyalty
Benefits
- Competitive compensation
- 401k matching
- Health insurance
- Dental insurance
- Vision insurance
- Maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access to deals and discounts through YouDecide
- Participation in the DRVPNK mission to raise and donate millions of dollars to cancer research and treatment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
