Finance Administration Intern - Seasonal (Tropicana Atlantic City)

Caesars Entertainment • Atlantic City, NJ

4d • $18 • Onsite

About The Position

Under the guidance of the Manager, the intern will work on a variety of tasks, projects, and assignments that will teach the basics of the department. The intern will develop a thorough knowledge and understanding of the basic job skills requirements and overall demands of the operation. The intern will assist with daily tasks as assigned, provide prompt and courteous service to all guests, and handle special projects for management as requested. This role also requires consistently demonstrating superior customer service skills by displaying outlined service behaviors, maintaining an upbeat and positive attitude, creating positive energy with gestures and sustaining enthusiasm from one interaction to the next. The intern will create an atmosphere of luck and celebrate guest’s wins, be ready to serve and be informed of daily information, build relationships by greeting guests with a warm, friendly verbal greeting, anticipate needs and provide fast, flawless service, check for satisfaction and effectively resolve service breakdowns when they exist, promote Caesars Rewards programs and card membership, and provide a warm farewell and thank guests for visiting.

Requirements

• Must be at least 18 years of age.
• Must be able to stand for extended periods of time.
• Must be able to communicate effectively in English, both verbally and in written form.
• Must be able to work a flexible schedule, including nights, weekends, and holidays.
• Must be able to maintain a professional appearance and demeanor.
• Must be able to work independently and as part of a team.
• Must be able to handle multiple tasks simultaneously.
• Must be able to work in a fast-paced environment.
• Must be able to provide superior customer service.
• Must be able to learn and apply new information quickly.
• Must be able to operate basic office equipment.
• Must be able to maintain confidentiality.
• Must be able to work under the guidance of a manager.

Nice To Haves

• Previous customer service experience is a plus.
• Previous experience in a finance or administrative role is a plus.
• Familiarity with gaming or hospitality industry is a plus.

Responsibilities

• Assist with daily tasks as assigned.
• Provide prompt and courteous service to all guests.
• Handle special projects for management as requested.
• Develop a thorough knowledge and understanding of the basic job skills requirements and overall demands of the operation.
• Consistently demonstrate superior customer service skills.
• Maintain an upbeat and positive attitude.
• Create positive energy with gestures and sustain enthusiasm from one interaction to the next.
• Create an atmosphere of luck and celebrate guest’s wins.
• Be ready to serve and be informed of daily information.
• Build relationships by greeting guests with a warm, friendly verbal greeting.
• Anticipate needs and provide fast, flawless service.
• Check for satisfaction and effectively resolve service breakdowns when they exist.
• Promote Caesars Rewards programs and card membership.
• Provide a warm farewell and thank guests for visiting.

Benefits

• Competitive hourly wage of $18.25.
• Opportunity to gain valuable experience in finance and administration.
• Work with a prominent brand in the gaming industry.
• Be part of a company with a strong commitment to the community and its team members.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed