Finance Accounting Specialist - Waste Management
Blacksburg, Town of•Blacksburg, VA
•Onsite
About The Position
Performs intermediate administrative work providing customer service to utility customers, processing water bills, collecting delinquent payments, and related work as apparent or assigned. Work is performed under the moderate supervision of the Utility Billing Supervisor. The Town of Blacksburg is an EEO Employer M/F/D/V.
Requirements
- High school diploma or GED and minimal experience working with the public or equivalent combination of education and experience
- Strong customer service skills and experience
- General knowledge of personal computer and office automation systems, software, and programs
- Skill in the use of software operating systems
- Ability to understand and follow written or oral procedures and instructions
- Ability to analyze software programs and make program adjustments
- Ability to establish and maintain effective working relationships with associates
- Fidelity bond required
- Valid driver's license in the Commonwealth of Virginia, as well as a satisfactory driving record
- NaviLine training within six months of hire
Responsibilities
- Provides excellent customer service to Utility billing customers
- Analyzes and understands meter readings to properly perform the steps necessary to create monthly billing statements for customers
- Problem solves meter reading irregularities
- Performs daily clerical and accounting work associated with maintaining Utility Billing customer accounts including: Processing direct debt files and returned mail, Verifying payments, Adjusting accounts for leaks, Entering irrigation meter readings, Ordering of bills and envelopes
- Processes steps for collections of all accounts
- Processes monthly reports for solid waste records, postage and construction meter deposit
- Processes monthly vendor invoices
- Maintains Gallons report
- Maintains on-line utility payment and inquiry system and associated email and correspondence
- Performs work associated with the Land Management, Work Orders, Analytics reporting and Automated Meter Reading systems
- Responsible for assigning services to meter installs
- Attends training as needed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
