Finance & Accounting Associate

NTT DATA Services•Plano, TX

1d•Onsite

About The Position

NTT DATA is seeking a Finance & Accounting Associate, specifically an Accounts Receivable & Accounts Payable Specialist, to join their team in Plano, Texas. This role involves managing customer accounts, processing payments, ensuring accurate financial records, and supporting both Accounts Receivable and Accounts Payable operations. The associate will be responsible for monitoring overdue balances, maintaining collection records, processing payments and refunds, collaborating with internal teams like Cash Application, Tax, and Payroll, and handling physical check processing. Additionally, the role includes supporting Accounts Payable by coordinating vendor check distribution and scanning documentation, initiating wire and tax payments, and working with various stakeholders to ensure timely and accurate financial operations. The position also requires maintaining business controls in accordance with SOX requirements and supporting audit-related activities, as well as assisting with billing system improvements.

Requirements

Minimum 3+ years of relevant experience in Accounts Receivable, Collections, Accounts Payable, Billing, Finance Operations, Treasury Operations, or a related finance function.
Minimum 3+ years of Experience working as a Collection Specialist or in a similar Accounts Receivable or collections-related role.
Minimum 3+ years of Experience monitoring customer accounts, following up on overdue balances, and supporting collection of outstanding payments.
Minimum 3+ years of Experience with invoice processing, vendor inquiries, and payment-processing activities.
Knowledge of billing procedures and collection techniques.
Solid understanding of relevant accounting principles and financial processes.
Minimum 3+ years of Experience with payment processing, refunds, cash application, account reconciliation, and billing-related activities.
Minimum 3+ years of Experience supporting financial controls, compliance activities, reconciliations, and audit requirements.
Working knowledge of Microsoft Office applications, including Excel, and experience working with financial or operational databases.

Nice To Haves

Experience working with SAP or another enterprise ERP platform.
Experience supporting both Accounts Receivable and Accounts Payable functions.
Experience with Treasury operations, check processing, remote deposit capture, and cash application activities.
Experience with wire transfers and tax-payment processing.
Experience supporting SOX controls, audits, and finance-related compliance processes.
Experience with billing-system implementation, enhancement, or process-improvement initiatives.
Advanced Microsoft Excel skills for maintaining financial records, reconciliation, reporting, and data analysis.
Experience working within a large, multinational, or multi-entity organization.
Strong data-analysis, reconciliation, and problem-solving skills.
Strong written and verbal communication skills.
Strong customer-service and negotiation skills with the ability to communicate professionally with clients and vendors.
Ability to work effectively against established targets, deadlines, SLAs, and KPIs.
Ability to manage multiple priorities and work effectively in a team environment.
Ability to remain organized and effective when handling time-sensitive or high-volume financial activities.

Responsibilities

Monitor customer accounts to identify overdue balances and contact customers to arrange timely payment while maintaining professional and positive client relationships.
Maintain accurate collection records, document customer interactions, and report on collection activities and outstanding receivables.
Take appropriate follow-up actions to encourage timely payment in accordance with contractual terms.
Process customer payments and refunds and ensure payments are accurately and timely applied.
Provide remittance information to the Cash Application team and support accurate application of customer payments.
Address collection-related matters raised by management and support resolution of customer account issues.
Monitor and correct data discrepancies that may affect billing quality and operational processes.
Perform system-wide reconciliations and assurance checks to support accurate billing and collection operations.
Monitor applicable process Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Identify potential issues that could affect billing or collection KPIs and proactively coordinate resolution.
Escalate non-compliance or process-control concerns to management and support implementation of corrective measures.
Maintain applicable business controls in accordance with SOX requirements and support audit-related activities.
Support billing-system improvements, implementations, and changes to existing billing processes as required.
Process physical checks received at the Plano HQ office.
Collaborate with Tax and Payroll teams to determine appropriate General Ledger (GL) coding for checks received.
Deposit checks into the Bank of America account using remote deposit capture technology.
Redirect checks intended for other NTT entities to the appropriate lockbox locations.
Provide the Cash Application team with deposit information, GL coding, digital check copies, and deposit confirmation reports.
Maintain secure custody and filing of deposited checks and checks requiring additional coding research.
Maintain a master Excel record of deposits and related transaction details.
Support Accounts Payable operations by coordinating vendor check distribution through USPS and FedEx according to established AP procedures.
Collect vendor notices, correspondence, forms, and other documentation received through the AP mail/locker process.
Scan and route Accounts Payable documentation to the appropriate entity-level AP teams for timely processing.
Support invoice-processing activities, vendor inquiries, and payment-related activities.
Initiate wire payments and tax payments in accordance with established procedures and controls.
Collaborate with Finance, Treasury, Tax, Payroll, Accounts Payable, Accounts Receivable, Cash Application, vendors, customers, and other stakeholders to support timely and accurate financial operations.