Final Mile Routing Analyst

Ryder • New Albany, IN

20h • $53,000 - $55,000 • Onsite

About The Position

We are immediately hiring a Final Mile Routing Analyst in New Albany, OH for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. The Final Mile Routing Analyst is responsible for optimizing last‑mile delivery routes to ensure timely, efficient, and customer‑focused execution. This role analyzes inbound volumes, service commitments, and capacity constraints to build and adjust routes that meet service level agreements (SLAs) while maximizing utilization and minimizing cost. The analyst proactively manages zone structures, balances routes across service types, and monitors key performance metrics such as on‑time delivery, first offer success, and in‑home delivery windows. When service issues or missed SLAs occur, the analyst investigates root causes and partners with cross‑functional teams to implement corrective solutions. This role plays a critical part in continuous improvement efforts by using data‑driven insights to recommend process enhancements, document standard operating procedures (SOPs), and support scalable, repeatable routing practices across the network. The Transportation Analyst is responsible for managing Transportation Management business processes (i.e. procurement, Freight Bill Audit & Payment, Shipment Planning & Execution) to ensure that Ryder's solutions are meeting customer requirements. This position will handle repeatable analysis and tasks driving continuous cost and service improvement by recommending and implementing stated improvements. The position will require both customer and carrier interfacing and capable of representing Ryder in customer meetings.

Requirements

• College degree/Technical Certification in in Business, Logistics, Transportation. A combination of other education and experiences will be considered.
• 2 years or more in industry related experience required
• 2 years or more in experience in custom and flow of freight as well as Transportation Management, Required
• Must be computer literate and able to use the Microsoft Office Suite (Excel, Word, Access & PowerPoint required) as well as internet for work related matters Beginner

Nice To Haves

• Bachelor's Degree in Business, Logistics, Transportation

Responsibilities

• Monitor and manage key performance indicators and execute root cause analysis utilizing TM operating systems.
• Provide all support function activity including accuracy and timeliness of data processing, reporting analysis, and all other customer specific inquiries.
• Interact with clients in resolving problems and coordinating implementations.
• Cohesively work with internal SME(s) to resolve problems and/or support implementations.
• Process and distribute weekly and monthly customer metrics and develop customer performance reports.
• Prepare various reports as required or any support document needed as well as updating SCLM and SCMP.
• Initiates continuous process improvement activities and monitors results.
• Responsible to measure the transportation networks cost and service performance as well as analyze, implement, and develop improvement initiatives in support of the Account Executive.
• Coordinate the activities of TM procurement to achieve best cost/service solution network.
• Responsible for preparation in support of client quarterly and monthly account reviews.
• Evaluate, quantify and present opportunities for continuous improvement at assigned accounts.
• Performs other duties as assigned.

Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid
• Paid time off within your first year
• Up to 12 weeks paid maternity leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree