On-Site Filter Service Technician

American Air Filter International•Austin, TX

1d•Onsite

About The Position

AAF International is seeking a full-time On-Site HVAC Filtration Technician dedicated to supporting a designated customer facility in Taylor, Texas. This position is responsible for the day-to-day HVAC filter replacement needs of the Customer Site, including comprehensive filter replacement, inspections, inventory management, service planning, and coordination with customer and AAF personnel. This is a hands-on position supporting a large industrial facility. The technician will work throughout the facility, including inside air-handling units (AHUs), mechanical areas, and other HVAC equipment spaces. This position is more than changing filters. The technician will serve as AAF's primary on-site service representative, taking ownership of the designated customer site daily filtration needs, inventory, planning, and communication. The successful technician will anticipate what filters, labor, and supplies are needed; coordinate effectively with customer site personnel and the AAF team; identify potential issues before they become problems; and ensure filtration service is completed safely, accurately, efficiently, and on schedule. The technician is expected to build a strong working relationship with the customer while representing AAF professionally and consistently at the Duty Station Site.

Requirements

HVAC technical Certification from accredited school
5 years of experience in facilities maintenance; HVAC experience preferred.
Experience with Surveying.
Safety Training
HVAC, air filtration, facilities maintenance, mechanical, construction, or industrial service experience preferred.
Strong mechanical aptitude and ability to safely use basic hand tools.
Must successfully complete all required customer site-access, safety, and security training.
Ability to obtain and maintain the required Security Clearance
Computer and MS Office experience
OSHA 10 or above required
Valid Driver License Required
Strong organizational, planning, and inventory-management skills.
Ability to work independently and proactively manage daily responsibilities.
Strong communication and customer service skills.
Basic computer skills for email, scheduling, inventory tracking, and service documentation.
Must be able to communicate effectively with customers and co workers
Must be comfortable driving 16-foot box trucks
Regularly use stairs, elevators, ladders, and approved elevated work platforms.
Safely navigate a large industrial and active construction environment
Work safely around active construction, contractors, equipment, mechanical rooms, and varying environmental conditions
Must be able to work in a fast-paced environment that is partially indoors and partially outdoors.
Maintain awareness of pedestrian traffic and ensure pedestrians are clear of the forklift’s path before proceeding.
Closed toe shoes and long pants are required. Sleeveless shirts are prohibited in the warehouse, production areas and all service locations.
Comfortable working at elevated heights
Ability to stand and walk for extended periods throughout an entire shift.
Ability to bend, kneel, crouch, reach, climb, push, pull, and work in restricted positions.
Ability to lift, carry, position, remove, and install HVAC filters and related materials.
Ability to push and maneuver carts containing filters, tools, and supplies.
Must be able to lift weight up to 50 pounds.
Must be able to sit at a desk and operate a computer and keyboard with accuracy and efficiency.
Must be able to stand and reach with hands and arms.
Must be able to climb ladders and stairs
Must be able to withstand both hot and cold atmosphere depending on weather conditions.
Able to climb all types of ladders

Nice To Haves

HVAC experience preferred
HVAC, air filtration, facilities maintenance, mechanical, construction, or industrial service experience preferred.

Responsibilities

Survey all potential new service accounts along with new equipment at current service accounts
Manages key accounts: Communication with customers and the Sales team with any changes or needs
Route management with service coordinator
Training and meetings with service techs
Remove used HVAC filters and install new filters throughout the facility.
Enter and work inside air-handling units when equipment has been properly secured and all required safety procedures have been followed.
Inspect filters, frames, housing, seals, and equipment for proper installation, damage, bypass, or abnormal conditions.
Maintain accurate on-site filter inventory and monitor usage to prevent shortages.
Forecast upcoming filter and supply requirements.
Coordinate filter orders and deliveries with the local AAF branch.
Obtain a DOT Medical Card to operate a 16-foot box truck.
Receive, verify, organize, and stage incoming filter deliveries.
Develop and maintain filter-change and inspection schedules.
Coordinate schedules with Branch Manager and Sales Team, equipment access, and service requirements with customer site personnel.
Plan labor, filters, tools, PPE, and supplies required for upcoming work.
Coordinate with other AAF technicians when additional labor or resources are needed.
Maintain regular communication with AAF Sales and Operations regarding customer expectations, concerns, upcoming requirements, and customer satisfaction.
Maintain accurate records of inspections, filters changed, inventory usage, and completed work.
Promptly communicate safety concerns, equipment issues, inventory shortages, or potential service problems.
Follow all AAF and customer site safety policies, site procedures, and PPE requirements.
Follow required lockout/tagout (LOTO) procedures before entering or servicing air-handling equipment.
Safely enter, exit, and work inside air-handling units and HVAC equipment spaces.