File Clerk

Veterans Health Administration • Tampa, FL

13h • Onsite

About The Position

The File Clerk at The James A. Haley VA Hospital works in Health Information Management Services and reports to the File Room Supervisor. The role supports the medical center’s mission, vision, and guiding principles by providing quality health care, customer service, and administrative support to veterans.

The position performs administrative duties related to receiving, disassembling, researching, scanning, indexing, quality-controlling, destroying, and transferring health and administrative information. The File Clerk uses personal computer applications, DSS programs, and VistA applications, including PC scanning software and Document Manager VISTA Imaging. The position is not virtual. The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

• U.S. citizenship is required.
• Selective Service registration is required for males born after December 31, 1959.
• Successful completion of a background/security investigation is required.
• Must complete the online onboarding process and provide acceptable identification for pre-employment requirements.
• Must participate in the seasonal influenza vaccination program as a Department of Veterans Affairs Health Care Personnel employee.
• Must serve a one-year probationary period or two-year trial period, as applicable.
• Applicants must meet qualifications by October 19, 2026.
• One year of specialized experience equivalent to at least GS-03, including reviewing scanned and indexed documents for correctness and organization, verifying image clarity and indexing, protecting data from unauthorized release, following rules for access to computerized files and access codes, and communicating clearly; alternatively, applicants may qualify through the specified education or combination of education and experience.
• Must demonstrate customer service, flexibility, integrity/honesty, interpersonal skills, reading comprehension, self-management, and teamwork.
• Must be able to perform frequent walking, standing, lifting, reaching, bending, carrying records or boxes, pushing and pulling heavy carts, and retrieving records from shelving in narrow aisles and tight spaces.
• Must be able to use office equipment and work under constant pressure at times.

Responsibilities

• Receive, disassemble, research, scan, index, quality-control, destroy, and transfer health and administrative information.
• Use personal computer applications, DSS programs, and VistA applications.
• Notify the supervisor when images are scanned into the wrong patient’s record, indexed incorrectly, or corrupted.
• Ensure that necessary health and administrative information is integrated into VistA using PC scanning software.
• Index information using PC VistA application bridges, including Document Manager VISTA Imaging.
• Assist in training staff members and cover tasks during job vacancies and employee absences.
• Deliver and retrieve administrative and medical records from designated locations.
• Confirm record integrity and review image quality in the VistA Imaging display after scanning and indexing.
• Protect information from unauthorized release and follow laws, regulations, and policies governing access to computerized files and access codes.
• Communicate with veterans, their families, coworkers, and clinical staff.

Benefits

• Federal employees receive annual leave accrual based on years of federal service; selected applicants may qualify for credit toward annual leave accrual based on prior work or military service, subject to approval.
• A comprehensive federal employee benefits package is available; specific eligibility depends on position type.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree