Field Training Manager - HIRING IMMEDIATELY

Slim Chickens•Fayetteville, AR

3d•Hybrid

About The Position

Slim Chickens is a rapidly growing brand known for its hand-made food and ambitious spirit. The Field Training Manager's role is to ensure comprehensive training, resources, and knowledge are effectively disseminated across all levels of the Slim Chickens brand. The company culture emphasizes real connection, fast work, big thinking, and making an impact. Employees are trusted to make decisions, empowered to own their work, and are part of a team driving the brand forward. This position offers an opportunity for career growth within a fast-paced environment.

Requirements

Excellent organizational, problem-solving, and analytical skills.
Proficiency in written and verbal communication, adept at creating internal documents, presentations, training workshops, collateral materials, and field communications.
Demonstrates a consultative approach when working with franchisees, managers, and team members.
Service-oriented with a "Guest First" mentality.
Comprehensive knowledge of restaurant operations.
Willingness to travel occasionally and conduct fieldwork, including overnight stays.
Technical Experience: Microsoft Word, Excel, Power Point, Adobe Acrobat.
Familiarity with Laptop computer, iPad, iPhone, Projector.
Industry Experience: 3+ years restaurant GM experience.
Restaurant training and development background.
New restaurant opening background.
Some College education.

Nice To Haves

Bachelor’s Degree

Responsibilities

Assist in conducting Certified Training Restaurant (CTR) workshops for potential locations.
Support Training GMs and ADs in ensuring consistent execution of training and Standard Operating Procedures (SOPs).
Follow up with CTRs to maintain Gold Standard training levels and provide necessary feedback.
Collaborate with company restaurants to test products, procedures, and equipment, offering feedback as required.
Uphold the integrity of the Slim Chickens Standards and Culture through effective teaching and demonstration.
Coordinate schedules and changes for new Management in Training (MIT)/Franchise in Training (FIT) across training locations.
Conduct training and development sessions for new Franchisees and Franchise Managers.
Facilitate orientation for all new franchise MITs/FITs.
Validate readiness of new franchise MITs/FITs through comprehensive certification processes.
Deliver and oversee ServSafe classes and exams.
Conduct educational development classes and workshops for company managers and team members.
Assist in developing and presenting in-market workshops, presentations, and coursework.
Support the rollout of new products throughout the system.
Ensure all training and operational content remains current and relevant.
Provide insights and ideas to enhance training and operational effectiveness during content development activities.
Maintain a thorough understanding of Slim Chickens' established operating systems (e.g., quality, security, office environment, company policies, safety) and recognize the responsibility to stay updated on these systems and the role this position plays in supporting them.
Perform other duties as necessary in support of business objectives.