Field Testing Specialist, Driver Operations
About The Position
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. The Driver Operations team conducts weekly in-vehicle testing to support cross-functional development and validation efforts. Each week, we build a prioritized test plan based on incoming requests, delivery timelines, and business needs. We execute against this plan with tight coordination and clear, real-time communication to ensure test objectives are met and actionable feedback is delivered efficiently. We are constantly behind the wheel, executing test cycles, supporting special R&D activations, and representing the team in high-visibility initiatives for both internal and external stakeholders. Our geographic footprint continues to grow through a combination of in-house testers and partnerships with professional service providers. We currently maintain direct test coverage in the U.S, Germany, Japan, and the Philippines.
Requirements
- 3+ years automotive testing coordination experience
- Valid driver's license and passport; available for short-notice travel
- Hands-on hardware/software troubleshooting in-vehicle environments
- Command-line proficiency including ADB (Android Debug Bridge)
- Clear, concise communication across Slack, email, and meetings; able to bridge the gap between technical and non-technical stakeholders
- Familiarity with CAN, ADAS, navigation architecture, and mapping tech
Nice To Haves
- Multi-threaded test management across distributed teams
- Jira/Confluence/bug tracking experience
- Clear cross-functional communication (technical to non-technical)
- Experience in advanced development environments within OEMs
Responsibilities
- Intake and synthesize testing requests from cross-functional teams
- Convert requirements to reliable and detailed test cases
- Define and prioritize weekly test plans based on scope, urgency, and resource availability
- Coordinate global test execution across internal drivers and third-party partners
- Perform in-vehicle drive testing to support quality testing, demo execution, product releases, and ad hoc business needs
- Assist in the management of Mapbox’s domestic and international testing fleet
- Surface bugs, blockers, or feature insights through structured feedback
- Contribute to the tracking and reporting of testing metrics
- Develop deep functional knowledge of Mapbox products through hands-on testing
- Maintain clear, proactive communication with stakeholders throughout the test lifecycle
Benefits
- Supportive health care
- Parental leave
- Flexibility for the things that come up in life
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
