Field Technology Specialist (Construction)

PCL ConstructionHouston, TX
Onsite

About The Position

As a Field Technology Specialist (Construction) for PCL Construction Enterprises, Inc. in Houston, Texas, you’ll have the opportunity to support innovative infrastructure projects that shape the future of your community. PCL Construction Enterprises, Inc., part of the PCL Family of Companies (PCL), is 100% employee-owned, and every employee has a stake in our success. We are a team of builders who care deeply about what we create and who we build it with, investing in what’s next in construction and in your career.

Requirements

  • High school diploma or equivalent required.
  • Effective verbal and written communication skills, with the ability to communicate complex ideas and concepts clearly and concisely.
  • Basic problem-solving and troubleshooting skills with a focus on proactive solutions.
  • Organizational and time management skills, with the ability to multitask and prioritize own work.
  • Results-oriented and able to meet deadlines.
  • Ability to establish and maintain effective relationships with key stakeholders and decision makers.
  • Basic understanding of Windows Operating Systems and networking standards.
  • Must be able to lift up to 40lbs. as part of regular job duties.

Nice To Haves

  • Bachelor’s or Associate’s degree in computer technology or a related discipline preferred.
  • Two years Co-op/internship or relevant experience preferred.

Responsibilities

  • Resolves user-reported problems using available tools and following procedures and policies for handling support cases.
  • District jobsite setup and turndown, including remote support.
  • Delivers technical training and other knowledge resources.
  • Administers and monitors district office and construction site server resources and technology solutions to ensure optimal operation, and responds to issues.
  • Accurate and timely logging of problems, and resolutions to problems, in problem-management database.
  • Provides implementation support on corporate and regional initiatives.

Benefits

  • Employee ownership opportunities that build long-term value
  • Annual discretionary performance bonuses
  • 401(k) with company match
  • Industry-leading medical, dental and vision benefits
  • Prescription drug coverage and telemedicine services
  • Life, AD&D and disability insurance
  • Paid parental leave and family care support
  • HSA or FSA for healthcare, dependent care and transportation
  • Mental health and wellness support, including Employee Assistance Programs
  • Career growth pathways, leadership development and mentorship programs
  • Access to world-class training through PCL’s College of Construction and professional development courses
  • Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions
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