Field Technician - Augusta, ME

Military Spouse Corporate Career Network•Augusta, ME

7d•Onsite

About The Position

At CompucomStaffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Field Technician to join their team in Augusta, ME and provide end-user support. Candidates must have reliable transportation, clean MVR, and a valid driver’s license.

Requirements

Strong working knowledge of printers (laser and wide format / plotters), computer hardware, and software systems
Demonstrated ability to troubleshoot, analyze, and resolve technical issues
Excellent communication skills and a strong commitment to customer service
Ability to manage multiple tasks independently while also functioning effectively in a team environment
Must be able to climb ladders and utilize hand tools efficiently
Physical ability to lift and transport equipment weighing up to 50 lbs.
Reliable transportation
Clean MVR
Valid driver’s license
Authorized to work in the United States without the need for current or future employer sponsorship.

Responsibilities

Diagnose, troubleshoot, and resolve hardware and software issues
Install, configure, and maintain IT equipment and related applications
Repair / install / remove printers, POS, laptops, desktops, servers, network equipment
Perform preventive and routine maintenance to ensure optimal equipment performance
Provide clear, professional technical support to customers both onsite and via phone
Maintain accurate service documentation, ensuring compliance with quality and operational standards