Field Technician

WET Design•Los Angeles, CA

60d•Onsite

About The Position

WET (Design) creates projects that transform the way people experience nature’s elements, redefining how people connect with water, light, sound, and each other. WET Legacy is the technical service arm that keeps these features alive—commissioning, programming, maintaining, and upgrading complex systems around the world. This is a senior, electrical / controls heavy field role with significant autonomy, travel, and direct impact on systems the public experiences every day. The role requires a strong electrical and controls foundation, with an enjoyment of getting hands-on with mechanical and plumbing systems. Travel is required approximately 50% of the time, primarily within the US, with potential for international assignments.

Requirements

3+ years of electrical field service or field engineering experience, ideally with Switchboards and electrical power system control/ protection, and Industrial controls / automation environments
Strong hands-on experience with Electrical power distribution and protection, Motor controls and VFDs, PLC based systems (commissioning, troubleshooting, or maintenance)
Ability to read and interpret construction drawings: architectural, electrical, and mechanical
Fluent in English (written and verbal)
Valid driver’s license and ability to travel by air regularly (domestic and occasionally international)
Comfortable working independently on customer sites with minimal supervision
Ability to lift at least 50 lbs. and work in a variety of weather and site conditions

Nice To Haves

Formal apprenticeship, technical qualification, or degree in Electrical Engineering, Mechatronics, Electronics, or similar is required
Previous experience in one or more of: Industrial electrical / electronic field service, Mechanical systems, pumps, valves, and plumbing related to process or water systems, IT / networking as it relates to controls and field devices, Installation, commissioning, maintenance, and repair of high voltage induction and synchronous motors (rotating machinery)
Strong troubleshooting mindset and comfort with complex, non-standard systems
Clear and confident communication with both technical and non technical stakeholders
Strong customer service orientation and ability to maintain professionalism under pressure
Good time management and ability to work to targets and deadlines
A passion for technology and a desire to keep learning new platforms, tools, and systems

Responsibilities

Perform site visits across the US (and occasionally abroad) to commission, troubleshoot, and maintain WET features
Lead system start up and commissioning: verify electrical terminations, interconnecting wiring, piping, and instrumentation against drawings and standards
Diagnose and resolve complex issues in: Electrical power distribution and protection, Programmable logic controllers (PLCs) and control panels, Motor controls, VFDs, and rotating machinery, Power supplies, transformers, contacts, relays, fuses, circuit protection, GFCI, and E-stop systems, Animation / show control systems and related electronics
Perform adjustments, repairs, and upgrades on WET proprietary devices and assemblies
Use laptop based tools and software to modify control system parameters, upload / modify HMI or touch screen pages, update schedules, sequences, and time clocks, and calibrate and tune transmitters and field instrumentation
Ensure features are tuned and operating to spec, and record all settings for future reference
Provide client training on operation, safety, and basic maintenance
Document work clearly and on time: service reports, findings, recommendations, and follow up actions
Identify potential upgrade / retrofit opportunities while onsite and communicate them internally
Coordinate and supervise removal, replacement, or retrofit of equipment at customer sites
Represent WET professionally, keeping the client informed on arrival, progress, and close out each day