Field Technician:San Antonio,TX

Caffeinated Coffee Repairs • San Antonio, TX

7h • $20 - $25 • Onsite

About The Position

Caffeinated Coffee Repairs is a leading national service provider for coffee equipment, specializing in the repair and maintenance of espresso machines, brewers, and grinding equipment from top manufacturers. The company is seeking a motivated and passionate Service Technician to join their team. This role involves performing service calls, preventative maintenance, and equipment installations, as well as troubleshooting and repairing advanced coffee equipment. The technician will also be responsible for delivering excellent customer service and building strong client relationships. While the work is primarily independent in the field, technicians are part of a supportive team. No prior technical experience is required, as new hires receive hands-on training by riding along with a certified technician and are enrolled in a certification program. Upon certification, technicians are assigned a work vehicle and service route. The ideal candidate has a genuine passion for coffee, a willingness to learn, strong problem-solving skills, good communication abilities, and the capacity to work both independently and as part of a team. Experience as a barista or with appliance repair is a plus.

Requirements

• Service mindset and passion for seeking customer satisfaction.
• Ability to work independently and as part of a team.
• Must enjoy coffee, tasting
• Smartphone proficiency for inventory management, scheduling, and other tasks.
• Must be able to lift 50 lbs. without assistance.
• Valid driver's license with a clean driving record.
• Must maintain a reliable smartphone capable of accessing required training, scheduling, and communication tools.
• Must have reliable transportation to and from work and training during the initial training period.

Nice To Haves

• Experience as a barista or with appliance repair

Responsibilities

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory
• Foster strong customer relationships and inspire loyalty through professional and reliable service adhering to safety standards.
• Meet Service Level Agreement (SLA) requirements by conducting thorough inspections, timely maintenance, and accurate paperwork completion.
• Diagnose and troubleshoot equipment issues.

Benefits

• Competitive base pay based on experience and certifications.
• Medical, Dental, and Vision Insurance
• 401K Match
• Paid Time Off (PTO) accrued based on hours worked and available for use after the initial eligibility period. PTO may be used for vacation, personal time, or sick leave in accordance with company policy.
• Professional and career development opportunities.
• Holiday time pay
• Overtime pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed