Field Technician

Volvo Group

21d • Hybrid

About The Position

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. The responsibility of the field technician is to perform high quality service and maintenance to the full line of equipment, attachments, and components represented or supported by VCES. This position will champion a “Safety First”, “Customer Focused” and a “Continuous improvement” culture. Enforce and adhere to all company policies, procedures, standards, and values. Maintain excellent customer and employee relations. Work safely at all times. Adhere to all VCES safety guidelines, policies, and practices.

Requirements

• High School diploma or GED.
• Minimum of 5 years’ experience working on construction related equipment.
• Technical school certificate or equivalent experience in mechanical repairs.
• Possess a valid driver’s license and a clean driving record.

Nice To Haves

• Prior experience in the construction industry.
• Background with hydraulics and diesel engines.

Responsibilities

• Perform high quality service and maintenance to the full line of equipment, attachments, and components represented or supported by VCES.
• Champion a “Safety First”, “Customer Focused” and a “Continuous improvement” culture.
• Enforce and adhere to all company policies, procedures, standards, and values.
• Maintain excellent customer and employee relations.
• Work safely at all times. Adhere to all VCES safety guidelines, policies, and practices.
• Demonstrate safe and proper application of hand, pneumatic and electric tools.
• Perform tasks from verbal/written instructions and communicate effectively with supervisor and co-workers.
• Diagnose, troubleshoot, and provide quality repairs on the full line of products and components represented by VCES.
• Demonstrate proper application and use of all required Personal Protective Equipment (PPE).
• Work primarily in the field environment, but may occasionally assist with repairs in the shop.
• Possess working knowledge of all equipment systems, including but not limited to hydraulic, air, electrical and lubrication.
• Work on and around heavy construction equipment, which requires climbing and accessing hard to reach areas.
• Lift up to 50 pounds.
• Possess a set of tools sufficient to perform the job as required and must maintain and secure them properly.
• Maintain consistent follow through on all job facets, including parts ordering and retrieval, customer follow-up, work order status, etc.
• Maintain a high level of professionalism in customer interactions and correspondence.
• Willingly accept responsibility and be flexible to any assignment.
• Willingly work overtime when needed to complete an assigned task.
• Perform other duties as assigned by supervisor.

Benefits

• Competitive medical, dental and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• Focus on professional and personal development through Volvo Group University.
• Programs that make today’s challenging reality of combining work and personal life easier.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED