Technician, Field (Northern Arizona)
About The Position
This role supports network operations by applying technical knowledge to maintain and improve network performance and reliability. It involves providing technical assistance, managing smaller projects, and contributing to operational process improvements. The role requires understanding of radio access networks, backhaul, signaling, disaster recovery, data services, and location-based services. Success is measured by effective technical support, timely project updates, and identification of process enhancements. The work directly impacts network stability and service quality for organizational and customer needs.
Requirements
- 5G New Radio (NR) (Required)
- Base Station (Required)
- Continuous Development (Required)
- Disaster Recovery Planning (Required)
- Network Troubleshooting (Required)
- Project Management (Required)
- Radio Access Networks (RAN) (Required)
- Technical Support (Required)
- Wireless Backhaul (Required)
- At least 18 years of age
- Legally authorized to work in the United States
Nice To Haves
- Bachelor's Degree OR combination of education and experience deemed equivalent (Required)
- Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
- 2-4 years Working experience in Field Operations and maintenance. (Preferred)
- 2-4 years Wireless telecommunications or other related experience. (Preferred)
- Deep technical proficiency with Nokia field equipment (preferred)
- Strong background in microwave experience (preferred)
- Solar power system experience (preferred)
Responsibilities
- Provide technical support to resolve network performance issues and contribute to outage resolution efforts
- Manage smaller projects or project segments, delivering accurate status and progress updates as required
- Identify and recommend process improvements related to maintenance and repair activities to senior staff and management
- Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians
- Complete required training to maintain current knowledge of systems, products, and organizational standards
- Also responsible for other duties/projects as assigned by business management as needed
Benefits
- medical, dental and vision insurance
- a flexible spending account
- 401(k)
- employee stock grants
- employee stock purchase plan
- paid time off
- up to 12 paid holidays
- paid parental and family leave
- family building benefits
- back-up care
- enhanced family support
- childcare subsidy
- tuition assistance
- college coaching
- short- and long-term disability
- voluntary AD&D coverage
- voluntary accident coverage
- voluntary life insurance
- voluntary disability insurance
- voluntary long-term care insurance
- mobile service & home internet discounts
- pet insurance
- access to commuter and transit programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
