Field Technician - MetroKraft Interiors

Artisan Design Group, LLC • Nashville, TN

4h • Onsite

About The Position

We Provide Paid, Hands-On Training! All new hires receive paid, hands-on, supervised training from experienced team members, so you’ll feel confident, supported, and set up for success from day one. We’re committed to helping you build valuable skills and grow your career—no cabinetry experience required. All we ask is that you bring a positive, can-do attitude and a willingness to learn.

FLSA: Non-Exempt
Shift: 06:30 a.m. - 03:00 p.m.

COMPANY OVERVIEW Artisan Design Group – or ADG – is a leading supply chain partner to homebuilders throughout the United States. Over 3,000 ADG employees operating out of 135 facilities in 25 states provide a full range of design, procurement, and installation services along with products from the top manufacturers of flooring, cabinets, and countertops. Formed in 2016 by the merging of two industry leaders, ADG then acquired over 20 additional companies – each a leader in the geography it serves. We are the premier interior finishings organization in the United States. Our expansive trajectory has been rapid, and we continue to experience explosive growth, thanks to our dedication to high quality work.

JOB SUMMARY Execute day to day operations of new home inspections, product installation, services, and warranties through accurate, effective, and professional communication with “Superior Service” as a standard for our customer.

Requirements

• Knowledge of subfloor prep and flooring repairs based on the manufacturer's specifications
• Basic math
• Laying out material per the manufacturer's recommendations
• Knowledge of installation processes based on the manufacturer's specifications
• Ability to read and interpret blueprints and drawings
• Previous experience in customer service or client-facing roles.
• Familiarity with different types of cabinet materials and finishes.
• Knowledge of safety protocols and regulations in construction and woodworking.
• Basic computer skills, Microsoft Office
• Ability to learn RFMS/Trackvia computer programs
• Ability to measure floor plans with accuracy
• Excellent attention to detail and problem-solving skills.
• Good communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Valid driver's license and reliable transportation.
• Willingness to work flexible hours, including evenings and weekends, as needed.

Responsibilities

• Report new customers and potential subdivisions to sales to help increase sales
• Report new home starts and the progress of houses for applicable builders
• Verify new home measurements for applicable builders
• Subfloor Inspections per manufacturer specifications
• Inspect wall tile areas for every builder for accuracy
• Quality control, manage installs, customer service, and oversee warranties
• Reports stop payments, warranties, and services to office personnel
• Inspect and repair for warranties and or services
• Perform moisture readings
• Product delivery as needed
• Assist in training new hires
• Attend and conduct installation and product knowledge trainings
• Manage “exceptions” for department solutions
• Manage update/changes to procedures and job description for your area
• Attend and participate in meetings and seminars
• Any other duties necessary to make MetroKraft Interiors successful

Benefits

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed