Field Technician

OptiPeople Resources•Chicago, IL

7d•Onsite

About The Position

The Field Technician is responsible for performing water, mold, fire, and other restoration services at residential and commercial properties. This role supports mitigation, remediation, cleaning, demolition, drying, and restoration activities while ensuring all work is completed safely, efficiently, and according to company standards. Field Technicians play a critical role in helping customers recover from property damage and restoring affected environments. Our client is a trusted provider of restoration and remediation services for residential and commercial properties. We help property owners recover from water, mold, fire, storm, and other property damage through responsive service, technical expertise, and a commitment to quality workmanship. The team is dedicated to restoring properties safely and efficiently while delivering exceptional customer service during challenging situations. We believe in teamwork, accountability, continuous improvement, and creating opportunities for employees to grow their careers in the restoration industry. Every team member plays an important role in helping customers return their homes and businesses to pre-loss condition.

Requirements

High school diploma or GED
Valid driver's license with an acceptable driving record
Ability to lift, carry, push, and pull equipment and materials
Ability to work in varying environmental conditions, including heat, cold, moisture, and confined spaces
Ability to work overtime, evenings, weekends, and participate in an on-call rotation as needed
Strong communication and teamwork skills

Nice To Haves

Experience in water, mold, fire, or restoration services
Experience in construction, demolition, cleaning, remediation, or related field work
Industry certifications related to restoration, mitigation, or remediation
Experience operating restoration and drying equipment

Responsibilities

Respond to residential and commercial restoration projects as assigned
Perform water extraction, structural drying, demolition, cleaning, and remediation activities
Set up, monitor, and remove drying and restoration equipment
Conduct moisture inspections and collect field measurements as directed
Follow approved work scopes, project plans, and company procedures
Assist with containment setup and remediation of affected materials
Remove damaged building materials and prepare areas for reconstruction when required
Load, unload, transport, and maintain restoration equipment and materials
Review work assignments, site notes, and project instructions prior to arrival
Document job progress through photos, notes, moisture readings, and field reports
Update project status and activities using company systems and mobile applications
Submit daily timesheets, material usage, and required documentation accurately and on time
Report scope changes, customer concerns, safety issues, or additional damage to supervisors promptly
Maintain a professional appearance and demeanor while representing the company
Communicate clearly with customers regarding project activities and site expectations
Demonstrate empathy and professionalism when working with property owners experiencing loss or damage
Help maintain positive customer relationships throughout the restoration process
Follow all company safety policies, procedures, and personal protective equipment (PPE) requirements
Maintain a clean, safe, and organized work environment
Safely operate restoration equipment, hand tools, and company vehicles when authorized
Identify and report safety hazards immediately
Comply with all environmental, health, and regulatory requirements
Inspect equipment before and after use
Maintain cleanliness and proper functioning of assigned equipment and tools
Track equipment deployment and return according to company procedures
Assist with warehouse organization, vehicle stocking, and inventory management as needed