Field Technician ( Water Recycling)

Anglian Water Services•Lincoln, NE

7d•Hybrid

About The Position

At Anglian Water, we stand out as a frontrunner in providing water and water recycling services in the UK, setting the industry standard for quality and customer service. What truly sets us apart is our unwavering commitment to offering the support and growth opportunities that empower our teams to make a tangible impact on our customers and the environment. Our dedicated team, comprised of skilled professionals, plays a crucial role in delivering key services. We take pride in collecting and treating water, ensuring its return to the environment through rivers and coastal outlets. With over 7,000 pumping stations and a network of 76,000 kilometres of sewers directing to more than 1,000 water recycling centres, our team is at the heart of a vital and impactful operation. Join us and be part of a team where your skills and passion can make a real difference. We believe in creating an inclusive and diverse workplace, and we welcome all candidates who are ready to contribute their unique perspectives and skills to our mission of environmental stewardship.

Requirements

Experience or willingness to work outside in all weathers, hands on/manual experience is beneficial
Good IT literacy, with the ability to confidently use handheld devices, mobile applications and digital systems to record work activities, update job records and communicate effectively with customers and colleagues.
Ability to work autonomously as well using your own initiative
Excellent customer service and communication skills, with the ability to engage professionally and empathetically with customers, particularly during service disruptions, incidents and potentially challenging situations.
Full driving license
Must be able to work within a confined space, and at height without restrictions.
Maximum weight cannot be in excess of 113 kilograms, due to harness weight limits.
Expected to complete relevant occupational health checks including Hand-arm Vibration (HAV)

Nice To Haves

Having a 4.5 tonne license would be advantageous as the role will eventually require this (training will be provided if needed)

Responsibilities

Operating a single person, high pressure water jetting unit which you will be trained in as well as specific CCTV equipment- helping to identify and promote repair work for any problems found on our sewerage network.
Taking ownership for investigating and offering first time resolutions for sewerage issues encountered by our customers.
Responding to incidents, and completing planned maintenance work
Accurately collating and recording all feedback from site through our IT systems.
Predominately lone working, engaging with both our internal and external customers on a daily basis.
As part of our standby roster, you'll be ready to tackle additional out-of-hours work, ensuring uninterrupted service delivery.
Upholding health and safety protocols diligently.

Benefits

Personal private health care
25 days annual leave – rising with length of service
Business use of company van plus access to tools and all uniform and PPE
Competitive pension scheme – Anglian Water double-matches your contributions up to 7%
Bonus scheme
Flexible benefits to support your wellbeing and lifestyle.
A flexible working culture
Life Assurance at eight times your salary
Personal Accident cover – up to 5x your salary
Lots of great discounts
Paid time off when you’re physically and mentally unwell
An excellent Family Leave package – to help you support your family
Standby payments