Field Technician

Aquaria•Austin, TX

28d•Onsite

About The Position

Aquaria is pioneering atmospheric water generation technology, creating machines that extract clean drinking water from the air. The company is on a mission to help customers achieve water independence and combat water scarcity. This role involves servicing and maintaining these innovative machines at customer sites. The company emphasizes a proactive approach to problem-solving, continuous learning, and adaptability in a fast-paced startup environment. The Field Technician will be responsible for diagnosing and resolving issues, performing preventative maintenance, assisting with installations, and contributing to warehouse operations. Documentation will be AI-assisted, and safety protocols are paramount, especially concerning refrigerant handling and electrical work.

Requirements

EPA Section 608 Certification
Refrigeration Experience (understanding of sealed systems, compressors, and refrigerant circuits)
Proficiency with hand tools, power tools, and a digital multimeter
Ability to read and interpret technical drawings, wiring diagrams, and service manuals
High school diploma or equivalent
Valid Driver's License and Reliable Transportation
Ability to drive for extended periods to customer sites in Austin, San Antonio, Corpus Christi, and the Gulf Coast area.
Basic AI knowledge is a bonus.
Computer-Native: Comfortable sending videos, photos, and voice notes.
Strong analytical and troubleshooting abilities.
Excellent communication and interpersonal skills.
Flexibility and adaptability in a fast-paced startup environment.

Nice To Haves

HVAC Certification
Experience Driving a Forklift (or a desire to learn and coachability)
Experience working with R410A
Natural Curiosity and genuine passion for learning specialized refrigeration equipment
Resourcefulness and initiative to learn independently
Coachability and willingness to adopt basic AI tools
Candidates who have already adopted the use of AI in their day-to-day lives.

Responsibilities

Diagnose problems, determine root causes, and resolve issues with atmospheric water generation machines.
Conduct end-to-end health checks of machines during service visits.
Perform routine preventative maintenance, including inspections, cleaning, and filter replacement.
Assist with commissioning new unit installations, including electrical, plumbing, and refrigeration connections.
Support warehouse operations, including shipping, receiving, inventory counts, and equipment preparation.
Document service visits, maintenance performed, and issues identified using AI tools.
Follow all safety protocols and regulations, including proper refrigerant handling and electrical work.