Field Technician

TransCoreAshburn, VA
Onsite

About The Position

Performs on-site or in-house servicing, repair and/or installation of customer equipment. This job may include any aspect of field support including: troubleshooting and repair of electronic equipment, systems, and wiring; installation of equipment; upgrades, modifications, programming; preventive maintenance actions; documentation.

Requirements

  • Valid VA drivers license (clean driving record required)
  • Basic Computer Skills (MS Word & Excel)
  • Ability to follow mandated safety procedures
  • Ability to communicate effectively with customers
  • Self-motivated with minimum amount of supervision
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.

Nice To Haves

  • One year certificate from college or technical school preferred.

Responsibilities

  • Installation, preventive and corrective maintenance of equipment to include PC based computers, video surveillance equipment, network communications equipment, and/or radio equipment.
  • Completes reports, logs and performs shift-to-shift communications in accordance with established policies, procedures and local practices.
  • Responds to corrective maintenance requests or alarms within an acceptable time frame.
  • Diagnoses and repairs hardware, software, and system issues
  • Reports the technical status of the system with accuracy and completeness.
  • Restores equipment to operational status as quickly as possible.
  • Module or PC Board swap out
  • Isolation of faults in units or components
  • Field test of units or components
  • Maintenance of spare equipment and parts following guidelines set forth to do so
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