Field Technician

L3Harris•Denver, CO

25d•Hybrid

About The Position

L3Harris Technologies is looking for a Field Technician for the Company’s Field Services organization supporting the Federal Aviation Administration (FAA). This role will be responsible for support mainly in Colorado and Wyoming. The Field Technician will provide technical support for specific programs/systems (FTI, MS, ADS-B, DCNS, WMSS and others) that L3Harris supports for the FAA. This role involves installing, repairing, configuring, testing, and completing preventative maintenance on a variety of equipment at customers’ remote locations. Technicians will work remotely in a scheduled and on-call capacity to various customer locations within their assigned area, with occasional travel to remote sites outside their assigned area as needed. The role requires the ability to read and understand equipment drawings and task orders, possess good administrative skills for documenting work, and collaborate with NOCC, SAC, and Helpdesk over the phone to resolve field issues. Maintaining tools, test equipment, parts/electronics, truck stock inventory, and personal or company vehicles is also a key responsibility. Technicians must be proactive and prepared for assigned tasks before dispatching and be available to work outside regularly scheduled hours when needed. Physical requirements include lifting items up to 32 lbs. and using ladders/step stools to reach heights of approximately 10ft. Technicians will work with their supervisor to ensure adherence to L3Harris policies/procedures and program-specific policies/procedures. A valid Driver’s License and satisfactory driving record are required, as is the ability to obtain and maintain FAA Public Trust.

Requirements

High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience.
Possess and maintain a valid Driver’s License, and a satisfactory driving record.
Ability to obtain and maintain FAA Public Trust.

Nice To Haves

Network+, CCNA, CCNP, CCNA Wireless, A+
Capable of utilizing ladders, and step stools, to reach heights of approx. 10 feet
Excellent customer service skills.
Ability to work in high stress and visibility environment
Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449
Have an excellent working knowledge of fiber, working knowledge of Multiplexers, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications
Good working knowledge of power testing, AC and DC including 3 Phase AC.
Familiar with configuration and operation of the 24VDC & 48 VDC power supplies.
Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards.
Working knowledge and usage of various network test equipment: JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets.
IP Based knowledge with experience configuring routers and switches
Experience installing equipment racks (wallmount, raised floors, concrete, etc.)

Responsibilities

Provide technical support for each specific program/system (FTI, MS, ADS-B, DCNS, WMSS and others) L3Harris supports for the FAA.
Install, repair, configure, test and complete preventative maintenance on a variety of equipment at the customers’ remote locations.
Work remotely in a scheduled and on-call capacity to various customer locations within your assigned area.
Occasionally travel to remote sites outside your assigned area may be needed from time to time to assist with the FAA customer needs and/or requests.
Willing to travel (up to 100% of the time) to remote sites within a 3 hour drive circle of base location.
Technicians may be asked to travel outside of their assigned region, as needed.
Read/understand/follow equipment drawings and task orders.
Possess good admin skills (taking notes and documenting what transpired while working at the customer location).
Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the field.
Maintain tools, test equipment, parts/electronics, truck stock inventory and personal or company vehicle.
Be proactive and prepared for assigned tasks prior to dispatching.
Able to work outside regularly scheduled hours (on-call) when/if needed to meet customer’s needs.
Lift items up to 32 lbs. and use ladders and step stools to reach heights of approximately 10ft.
Work with your supervisor (ASL) to ensure all L3Harris policies/procedures and program specific policies/procedures are followed.
Possess and maintain a valid Driver’s License, and a satisfactory driving record, as conditions of initial (and continued) employment.
Ability to obtain and maintain FAA Public Trust.