Field Technician - FPT Diesel Engines & Heavy Equipment

Jetstream of Houston•Houston, TX

1d•Onsite

About The Position

Jetstream is seeking a Field Technician to provide solutions for onsite unit failures, including engines, drivetrains, power ends, fluid ends, and accessories associated with waterblasting equipment. This role involves diagnosing, troubleshooting, and performing repairs on FPT diesel engines and Jetstream pumps. The technician will also provide phone support to Rental Centers during and after standard business hours, collaborate with various departments to analyze problems, and generate reports. Training and assistance will be provided to Rental Centers, and business travel will be coordinated as needed. The role requires completing FPT Service training, complying with safety standards, and performing other duties as assigned by the Manager. The position involves up to 60% travel.

Requirements

High School diploma or GED equivalent, required
5+ years related experience; maintenance & repair on diesel engines, FPT preferred.
Experience working with electrical, hydraulic and/or mechanical systems
Read and interpret technical manuals.
Strong written and verbal communications abilities, professional demeanor, required
Ability to obtain a passport for international travel
Posses a valid Driver’s License
Ability to lift up to 50 lb. and climb stairs and ladders
Operate forklifts, overhead cranes, and other shop equipment safely & within company guidelines.
Working knowledge of standard hand tools and computer programs (MS Office Products).

Nice To Haves

Associates in a technical discipline or Diesel Tech Certification
Knowledge of high-pressure reciprocating pumps and/or waterblasting equipment preferred.

Responsibilities

Provide solutions to onsite unit failures, including the Engine, drivetrain, power end, fluid end, and accessories associated with waterblasting equipment.
Diagnose, troubleshoot and perform repairs on FPT diesel engines and Jetstream pumps.
During standard business hours and after hours as needed, provide phone support to Rental Centers.
Collaborate with Customer Service, Engineering, and FPT distributors to collect and analyze repeatable problems and infant field failures.
Generate Non-Conformance Reports with Jetstream internal software, Wave.
Analyze, troubleshoot, and document resolution for warranty repairs in accordance with FPT procedures.
Provide training & assistance to all Rental Centers in identifying and resolving FPT unit concerns.
Coordinate business travel with Rentals and/or Customer Service Schedule.
Document repair work and communicate findings to CS, Rentals, and Engineering as necessary.
Successfully complete FPT Service training to ensure diagnosis and repairs meet FPT quality and safety standards with appropriate documentation.
Comply with defined safety standards and personal protective equipment requirements.
Willing and able to travel up to 60%
Perform other duties and assignments as requested by Manager.