Field Technician - Boulder BCycle

Bicycle Transit Systems IncBoulder, CO
Onsite

About The Position

Boulder BCycle Field Technicians work outdoors to make sure that BCycle e-bikes are available for riders. The job primarily entails redistributing bikes between stations and swapping batteries on bikes, in addition to tasks from the list below. Field Technicians use BCycle fleet vehicles (vans, box trucks, cargo bikes), so a safe driving record is required. A team-oriented, collaborative attitude and flexibility for an evolving role are necessary.

Requirements

  • Requires High School diploma or GED
  • Valid driver license and clean driving record that passes insurance requirements for the company
  • Experience working with a small team to accomplish larger goals
  • Orientation to solving problems collaboratively and providing excellent bike share service to our riders
  • Strong mobile app and computer aptitude, and command of various software/productivity tools
  • Comfort driving, stopping and working in busy outdoor urban environments
  • Ability to problem solve and remain calm under pressure.

Nice To Haves

  • Ability to ride a large electric cargo bicycle in an urban environment desired

Responsibilities

  • Swap batteries on BCycle electric bikes
  • Balance the BCycle system by redistributing bikes between stations
  • Use software tools (BCycle Admin, Teams, FlowPath, Qucit, etc.) to determine real-time BCycle system needs
  • Recover bikes that are left unattended away from stations
  • Interact with riders and members of the public (questions on the street)
  • Safely operate service vehicles and promptly communicate maintenance needs
  • Inspect bikes and stations to uphold safety, functional, and cosmetic standards
  • Maintain stations (light troubleshooting, replacing parts and batteries, cleaning)
  • Assist in the installation and removal of stations
  • Drop off or pick up materials and supplies, as needed
  • Attend events to present information on BCycle to the public (prepping e-bikes, setup, tabling, tear down)

Benefits

  • Competitive compensation package
  • Affordable medical, dental, and vision insurance options
  • 4-day workweek
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