Field Technician (Hollywood, CA)

T-Mobile•Hollywood, CA

1d•Onsite

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview Are you ready to join the Un-carrier movement? Do you enjoy working on projects with direct customer impact? Are you looking for a team of high performers to help expand your skills and experience? Can you bring Un-carrier to everything you do? If so our LA Ops team is searching for a high‑performing Field Technician to cover the Hollywood area within the market. This role will cover approximately 100 sites, including small cells. Candidates must reside within 20–30 miles of the Hollywood area. You should possess a balance of wireless industry exposure, coupled with the ability to work independently, and cover a wide area of sites in our market. You will encompass aspects of technical support, project management, and operational support while being a responsible team player. We are a team that encourages innovation and advocates an agile and open approach, truly working and playing in the Un-carrier way.

Requirements

Excellent verbal and written communication skills
Self-motivated; exhibits initiative in achieving company goals and objectives
Basic leadership skills and ability to prioritize and complete multiple tasks
Able to work independently and in a team environment
Strong attention to detail
Flexibility with constantly evolving environments and priorities
Tackle problems using creativity and innovation
Operational knowledge and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems.
At least 18 years of age
Legally authorized to work in the United States
Applicant is to meet the minimum DOT medical standards under 49 CFR Part 391

Nice To Haves

Bachelor’s degree OR equivalent proven experience required.
Candidates with strong technical or field experience are encouraged to apply.
Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
2-4 years wireless experience in field operations and maintenance preferred
2-4 years experience wireless telecommunications or related experience preferred
Strong technical proficiency with Ericsson field equipment preferred

Responsibilities

Provides technical support within and occasionally outside the immediate team.
Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities.
Takes on smaller projects or portions of key projects / initiatives, providing accurate status and progress updates as requested.
Identifies and shares potential process improvements and recommends them to Senior Technicians and / or management for consideration.
Provides input on process improvements related to maintenance and repair activities.
Assists in the creation of job aids, scopes of work, method / statement of procedure, and helpful tools working closely with a Senior Technician.
Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in company values and organizational requirements.