Field Technician

Solenis

3d•Onsite

About The Position

Solenis is a leading global provider of water and hygiene solutions, offering a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies help customers improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, Solenis operates 78 manufacturing facilities globally and employs over 23,000 professionals in more than 160 countries. The Service Technician supports customer operations by ensuring the safe, reliable, and efficient performance of chemical feed systems and related equipment. This is a hands-on, customer-facing role that requires strong mechanical aptitude, attention to detail, and a commitment to safety. The technician collaborates with engineering and sales teams to execute service plans, troubleshoot issues, and maintain strong customer relationships.

Requirements

High School Diploma or GED
Ability to work safely in industrial environments, including exposure to heat, cold, and noise
Ability to lift up to 50 lbs
Strong mechanical and electrical aptitude
Ability to interpret data and adjust system settings to maintain optimal performance
Proficiency with Microsoft Office (Word, Excel)
Strong interpersonal and communication skills
Excellent troubleshooting and problem-solving abilities
Self-motivated with a strong work ethic
High level of safety awareness and adherence to safety procedures
Reliable, positive, and team-oriented

Responsibilities

Install, inspect, maintain, and troubleshoot chemical feed and monitoring equipment
Manage onsite product inventory and safely transfer chemical products as needed
Perform routine testing and monitoring of treatment programs
Identify issues or opportunities and communicate them to the sales or engineering team
Provide minor onsite customer support and relay customer concerns to internal teams
Adjust chemical feed rates to ensure optimal system performance
Maintain knowledge of spare parts and order replacements when needed
Maintain a clean and organized equipment area and follow customer housekeeping standards
Complete and maintain all required safety training for both Solenis and customer sites