Field Technician

Pomeroy • Lavonia, GA

1d

About The Position

This role provides technical support in infrastructure services, responding to issues and assisting in various tasks. The Field Technician will contribute to infrastructure projects and tasks under supervision, participate in the monitoring and basic troubleshooting of infrastructure systems, and work with the team to address infrastructure-related challenges and meet departmental needs. The position also involves supporting the development of infrastructure documentation, including incident logs and records, and continuously developing and enhancing technical skills. A key aspect of this role is applying problem-solving abilities to address infrastructure issues and following established best practices and standards in infrastructure service delivery.

Requirements

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 2+ years of relevant work experience
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology

Nice To Haves

• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plus

Responsibilities

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to infrastructure projects and tasks under supervision.
• Participate in the monitoring and basic troubleshooting of infrastructure systems.
• Work with the team to address infrastructure-related challenges and meet departmental needs.
• Support the development of infrastructure documentation, including incident logs and records.
• Continue to develop and enhance technical skills.
• Apply problem-solving abilities to address infrastructure issues.
• Follow established best practices and standards in infrastructure service delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level