Field Technician - Installer
About The Position
Visionary Broadband seeks a motivated individual to join our team as an Entry-Level Field Technician/Installer. This full-time, hourly position is a great opportunity for someone interested in starting a long-term career in telecommunications. As part of the Installation/Field Service team at Visionary Broadband, a division of Visionary Communications, Inc., you will receive hands-on training, gain real-world technical experience, and learn how internet and voice services are installed and supported for residential and commercial customers. As an Entry-Level Field Technician/Installer, you will learn to install wireless and fiber internet and VoIP services at customer locations, including homes and businesses. Training will include basic router programming, equipment installation, mounting hardware, Cat 5 cabling, fiber splicing, fiber installation, safety practices, and customer communication. This role is designed for someone who enjoys hands-on work, problem solving, working outdoors, and building technical skills in the telecommunications field.
Requirements
- Excellent communication skills, both verbal and written.
- Strong attention to detail, reliability, and the ability to follow instructions and safety procedures.
- Basic computer skills and the ability to learn company systems, mobile applications, and technical tools used in the field.
- Interest in technology, construction, customer service, field service, networking, wireless or fiber internet, or telecommunications.
- Flexibility to work outside of standard 8am-5pm hours and be willing to travel within your region (2-3 hours around your home base).
- No telecommunications experience is required to apply; Visionary will provide training for the right candidate.
Nice To Haves
- Prior telecommunications experience is helpful but not required.
- Previous experience using hand tools, working outdoors, providing customer service, or completing hands-on projects is helpful but not required.
Responsibilities
- Represent Visionary Broadband in a professional manner while learning to perform wireless and fiber internet installations, repairs, removals, service calls, and related field work.
- Participate in hands-on training with experienced team members to build skills in wireless and fiber internet, VoIP, cabling, equipment installation, testing, and troubleshooting.
- Develop foundational telecommunications knowledge, including how customer connections are installed, documented, tested, and maintained.
- Must be able to physically lift up to 50 pounds and perform hands-on field work in a safe manner.
- Excellent communication skills, both verbal and written, is necessary
- Bring integrity, reliability, curiosity, and a willingness to learn new technology and field processes.
- Maintain professional behavior and proper communication with internal and external contacts, including co-workers, managers, and outside contractors/vendors.
- Interact with customers over the phone and in person
- Use company tools, mobile applications, and work order systems to document completed work; training will be provided.
- Must have a valid driver license and be insurable to drive a company vehicle
- Must be able handle and climb a ladder
- Must be willing to travel within the region 40-60% of the time, overnight travel being up to 25% of the time (hotel rooms reserved through a company app and per-diem paid for overnight stays)
- Other duties as assigned.
Benefits
- per-diem paid for overnight stays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
