Field Technician III

Taurus Industrial Group • Pasadena, TX

4h • Onsite

About The Position

The Field Technician III plays a critical role in ensuring the installation, maintenance, and repair of complex technical systems and equipment at various client sites across the United States. This position requires a high level of technical expertise and problem-solving skills to diagnose and resolve issues efficiently, minimizing downtime and ensuring customer satisfaction. The technician will work independently and as part of a team to execute service calls, perform system upgrades, and provide technical support. They will also be responsible for documenting all work performed and communicating effectively with clients and internal teams. Ultimately, the Field Technician III contributes to the reliability and performance of the company’s products and services, supporting business growth and operational excellence.

Requirements

• High school diploma or equivalent; technical certification or associate degree in a related field preferred.
• Minimum of 5 years of experience in field service or technical support roles involving installation and repair of complex systems.
• Strong understanding of electrical, mechanical, and network systems relevant to the industry.
• Valid driver’s license with a clean driving record and ability to travel extensively within assigned territory.
• Proficiency in using diagnostic tools, hand and power tools, and mobile computing devices.
• Analytical skills are essential for diagnosing issues accurately and determining the best course of action.
• Technical proficiency with diagnostic equipment and software enables the technician to troubleshoot and resolve problems efficiently.
• Communication skills are critical for explaining technical information clearly to customers and collaborating with internal teams.
• Organizational skills help manage multiple service calls, maintain detailed records, and ensure compliance with safety and company standards.

Nice To Haves

• Certification in relevant technical areas such as CompTIA A+, Network+, or manufacturer-specific credentials.
• Experience working with enterprise-level clients and managing multiple service calls efficiently.
• Familiarity with safety regulations and compliance standards applicable to field service work.
• Ability to read and interpret technical manuals, schematics, and blueprints.
• Strong customer service skills with a proven track record of maintaining positive client relationships.

Responsibilities

• Perform installation, maintenance, troubleshooting, and repair of technical equipment and systems at customer locations.
• Diagnose complex technical issues using specialized tools and software, providing timely and effective solutions.
• Collaborate with customers to understand their needs and provide clear explanations of technical problems and resolutions.
• Document all service activities accurately in company systems, including parts used, time spent, and work performed.
• Follow safety protocols and company policies to ensure a safe working environment for self and others.
• Coordinate with internal teams such as engineering, customer support, and logistics to facilitate efficient service delivery.
• Participate in ongoing training and certification programs to stay current with evolving technologies and industry standards.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED