Field Technician II - DENVER, CO

Lumen Technologies • Denver, CO

3d • $52,212 - $69,615 • Onsite

About The Position

The Field Technician II role supports telecommunications infrastructure operations in the Denver market. This position involves performing installation, testing, troubleshooting, repair, and maintenance of fiber-optic and network infrastructure to ensure network reliability and service quality. The role offers extensive onboarding, hands-on mentorship, and opportunities for long-term career growth within a collaborative field operations team.

Requirements

• 2+ years of experience in a field technician, telecommunications, or network infrastructure environment.
• Hands-on experience installing, troubleshooting, repairing, and maintaining telecommunications or network equipment.
• Experience working with fiber infrastructure, routers, network hardware, and related testing activities.
• Strong computer skills, including proficiency with email, Microsoft Teams, and multiple software applications.
• Excellent communication, teamwork, accountability, and problem-solving skills.
• Ability to learn new processes, technologies, and systems quickly.
• Ability to work in physical field environments and perform installation and repair activities.
• Must be comfortable working outdoors in all seasons and weather conditions, including exposure to heat, cold, rain, wind, and other environmental elements while performing field-based responsibilities.
• Willingness to participate in an on-call support rotation.

Nice To Haves

• Telecommunications field operations experience.
• Fiber testing experience and network restoration support experience.
• Experience with hardware installation, rack-and-stack activities, and network turn-up work.
• Background supporting telecom, network, or field infrastructure projects.
• Combination of networking knowledge and hands-on field installation experience.
• Candidates located within approximately 50 miles of the Denver work location.
• Experience working across multiple field initiatives and operational priorities.
• Interest in career development opportunities within network operations, planning, or public sector support functions.

Responsibilities

• Install, test, troubleshoot, repair, and maintain fiber-optic and network infrastructure.
• Perform router installations, rack-and-stack activities, network turn-up testing, outage response, and repair work.
• Conduct fiber testing and support network restoration activities.
• Inspect contractor work to ensure quality and compliance with established standards.
• Complete administrative documentation, reporting, and operational records accurately and on time.
• Collaborate with technicians and cross-functional teams to maintain network reliability and service performance.
• Participate in an on-call rotation approximately every 6 to 7 weeks as primary or secondary support.
• Follow established safety, operational, and service quality procedures while supporting multiple field initiatives.

Benefits

• Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
• Bonus structure (short-term incentives, long-term incentives and/or sales compensation)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed