Field Technician II- Honolulu, HI

Lumen Technologies•Honolulu, HI

1d•$52,212 - $69,615•Onsite

About The Position

The Field Technician II is responsible for installation, decommissioning, and troubleshooting of network equipment and circuits, including fiber, transport equipment, and all critical infrastructures. This role requires a degree of experience with circuit provisioning, maintenance & testing (DS1/DS3/SONET), test equipment, and telecommunication equipment installation and acceptance. The technician will also be responsible for the outside plant network within their geographic boundaries, including metro and long-haul fibers. This position operates under minimal supervision, utilizing established guidelines, procedures, and policies to effectively perform all functions required for a Field Tech I, and may be required to perform a variety of different functions based on the needs of the geographic area.

Requirements

2+ years’ experience working of Installation, Test, and Turn-up of a variety of Telecommunication equipment including SONET, DCS, DWDM, Routers and Switches.
Strong technical and mechanical background with experience on the latest generation transport gear, critical infrastructure (HVAC systems, high-voltage electrical systems, DC Power Plants, etc.), as well as knowledge of locating fiber optic cable, right-of-way, and As-Builts.
Must have a high degree of experience and/or knowledge of at least two of the four major technician disciplines: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), and Outside Plant (Fiber locating, OTDR, Mass Fusion Splicing, etc.).
Some technical evaluation and fundamental judgment is required, while building an internal and external network.
Must maintain site security and cleanliness.
Must have PC skills and be well versed in Microsoft Windows and Office applications.
Ability to quickly learn corporate databases.
On-call 24x7 on a rotational basis, on stand-by, call out, dispatch, and overtime are required as dictated by the business.
A valid driver’s license required and satisfactory driving record.
High School diploma or GED
Attention to detail with good organizational capabilities
Ability to prioritize with good time management skills
Sit, climb, balance, stoop, kneel, crouch, and crawl; lift 50 pounds; works in all weather conditions

Responsibilities

Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and restore the network.
Proactively identifies potential problem areas to ensure the integrity of the network and company.
Assists other personnel to complete activities when needed.
Performs installation/change/decommission and testing of Next Generation technologies such as Edge Compute, Wavelength services, Fiber Optic Transport, Ethernet, SONET, and IP network layers for all available bandwidths.
Installs and tests network and customer equipment (CPE), including installation and delivery of all end-user services.
Performs AC Power (on limited basis) and DC power installs including tertiary and BDCBB.
Manages large Netbuilds (PM Duties).
Utilizes industry-standard software and hardware to accurately locate, mark, and protect underground outside plant facilities without error.
Responsible for asset management processes and replenishment of on-site/truck materials.
Coordinates shipping and receiving of company and customer materials.
Maintains tools, test sets, and all network equipment.
Performs level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment including HVAC systems, high-voltage electrical systems, and DC power plants.
Proficient in all systems and applications required to perform the job function adequately.
Updates/reports inventory records changes, completes transactional updates within systems to show appropriate activities by job type, enters appropriate time log, and is responsive to requests for information/escalations.
Regularly provides status updates and reports problem situations related to assignments to management.