Field Technician I

RRC Power and Energy•Pflugerville, TX
•Onsite

About The Position

RRC is seeking a Field Technician (Utility Locator) for its Austin/Round Rock, Texas office. RRC is a multidisciplinary engineering firm founded in 2007 that specializes in energy projects, particularly renewable energy, throughout the United States. The role primarily provides Private Utility Locating (PUL) services to RRC disciplines. It also develops skills through cross-training in GPS surveying, GIS drone surveying, and drone operation, and contributes to the growth of the PUL market and client relationships.

Requirements

  • Understand and personify RRC's core values: client satisfaction, employee happiness, quality work, and going above and beyond.
  • Ability to train and provide apprenticeship-style coaching to new PUL technicians.
  • Strong customer service skills and acumen.
  • Ability to communicate effectively with client representatives.
  • Ability to prioritize time management and communication.
  • Ability to operate, protect, and maintain equipment safely.
  • Ability to travel long distances throughout Texas, Louisiana, Oklahoma, New Mexico, Kansas, California, and other markets served.
  • Ability to stay overnight consecutively each month based on demand and growth of the PUL market.

Nice To Haves

  • Multiple years of experience using Ground Penetrating Radar and EM Wand locating (identified in the description as a Level II qualification).

Responsibilities

  • Provide Private Utility Locating (PUL) services to RRC disciplines.
  • Develop skills through cross-training in GPS surveying, GIS drone surveying, and drone operation.
  • Help maintain and grow RRC's presence in the U.S. energy market.
  • Visit field job trailers to create new opportunities.
  • Work with the Business Development Director and VP of Surveying on strategic growth in regional markets.
  • Create communication channels between active client projects and RRC.
  • Train and provide apprenticeship-style coaching to new PUL technicians.
  • Provide a high level of customer service and communicate with client representatives at an appropriate level of attention and expertise.
  • Prioritize time management and communication in support of team success and as directed by the Field Service Manager.
  • Operate, protect, and maintain equipment in a safe work environment.

Benefits

  • Flexible work hours to accommodate work-life balance.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) matching.
  • Bonus eligibility.
  • Tuition reimbursement for certain pre-approved education pursuits.
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