Field Technician – Aggregate

Road Machinery and Supplies Co..•Centerville, MN

3d•Onsite

About The Position

Road Machinery & Supplies Co. is searching for a Field Technician to join its Centerville, MN team in the Northern Twin Cities area. In this role, you will be the service repair contact of RMS for the customers you serve in your geographic area but may also be dispatched to other geographic areas as needed. You will be responsible for a high standard of quick response time to customers and will be required to have a high sense of urgency in prioritizing customer repairs.

Requirements

Minimum of five (5) years’ experience as a Field Service Technician for an OEM Heavy Equipment or Aggregate Distributor.
Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
Exceptional skills in hydraulic and electrical troubleshooting, and repair of a wide range of heavy equipment, including rock drills, crushers, compost, sweeping, and paving equipment
Skilled in operating vehicles and equipment used for diagnostic purposes.
Possess a current valid CDL driver’s license with a clean record, and the ability to successfully pass drug and fitness for duty tests.
Able to complete required documentation, reports, and repairs in a timely manner exceeding deadlines while utilizing general computer applications.
Demonstrates openness to new procedures, technology, and structure with a strong attention to detail and accuracy.
Able to work a flexible schedule as needed with some overnight travel.
Able to work responsibly, safely, and intelligently.
Have the desire to take action, improve, and be appreciative.
Possess the capability to engage and communicate with customers, co-workers, and vendors in a respectful and professional manner.

Responsibilities

Maintain communication between customers and internal RMS departments in order to complete work and grow service labor sales.
Utilize various computer programs and OEM software along with RMS resources to complete jobs, utilizing operator manuals, technical drawings, and electrical/hydraulic schematics.
Perform troubleshooting and diagnostics to determine what repairs are needed, communicate needs, and make necessary repairs.
Test equipment after repair and assembly to ensure proper performance and compliance has been achieved.
Maintain company service vehicle, inventory, tools, and equipment adhering to DOT and MSHA compliance.
Keep updated with knowledge of RMS and competitor products through vendor, internal, and online training.