About The Position

Join Best Buy's retail team as a Field Technical Service Representative, also known as a Field Service Agent. This role involves providing delivery, installation, and repair of technology in customers' homes. Your existing familiarity with technology will be a strong foundation, and Best Buy will provide the necessary training to excel in assisting customers. The company emphasizes an inclusive and supportive culture, offering opportunities for career growth within development roles such as Senior Field Service Agent or Field Services Team Lead.

Requirements

  • Must be at least 18 years old
  • Have a valid driver’s licence with a clean drivers abstract
  • Ability to lift up to 50 lbs.
  • Successful completion of criminal background check
  • Enthusiasm to support and assist our customers
  • Flexibility to adapt to dynamic situations in a fast-paced environment

Responsibilities

  • Provide delivery, installation and repair of the latest and greatest tech in our customers’ homes
  • Help customers determine their technology needs and respond to their questions
  • Ensure vehicles and equipment are well maintained
  • Create an amazing customer experience every time with your dedication to customer service and professionalism

Benefits

  • Employee discounts on awesome tech
  • Competitive compensation and benefits
  • Flexible schedules as per business needs
  • Supportive leaders who care about you and your wellbeing
  • An inclusive, fun, and supportive team who you will quickly call friends
  • Training programs to build new and transferable skills and achieve certifications
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