The Field Technician – Leaderman is responsible for supervising, leading, and training other technicians while performing assigned jobs. This role involves promoting good attitudes and aesthetics that represent WPI, and planning jobs with the Regional Field Service Manager for correct parts, tools, and equipment. Daily communication with the customer regarding job progress or any special circumstances that may delay completion is crucial. The Leaderman must promote safe work practices, ensure JSA and all HSE requirements are followed, and fill out detailed daily service tickets, reviewing and obtaining customer signatures. Keeping the RFSM informed of job progression daily and immediately tagging and turning in all warranty or core part items for processing upon job completion, including all unit information, are key responsibilities.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED