Field Support Technician

Black Box • United States,

10h • Onsite

About The Position

As a Field Support Technician, you’ll get hands-on experience while supporting essential low-voltage and network infrastructure projects across the country. You will install, troubleshoot, and maintain low-voltage systems, including Fiber Optics, Copper Cabling, Construction/Infrastructure components, and Telecommunications systems. You will learn how to read blueprints, schematics, and technical documentation, and work with industry-standard tools and testing equipment. This role will help you build expertise in cabling, networking fundamentals, and system integration. You will partner with experienced technicians who will help you develop your technical abilities and deliver excellent service while representing Black Box at customer sites. You will also follow all safety protocols and industry standards on each project.

Requirements

• Recent vocational/technical training OR strong interest in technology, electronics, or mechanical work.
• Curiosity and willingness to learn new tools, systems, and installation techniques.
• Solid problem-solving skills and attention to detail.
• Ability to work both independently and within a high-performing team.
• A positive attitude and motivation to build a long-term technical career.

Nice To Haves

• Basic knowledge of networking, construction principles, or low-voltage systems is helpful, but not required.

Responsibilities

• Install, troubleshoot, and maintain low-voltage systems, including Fiber Optics, Copper Cabling, Construction/Infrastructure components, and Telecommunications systems.
• Learn how to read blueprints, schematics, and technical documentation.
• Work with industry-standard tools and testing equipment.
• Build expertise in cabling, networking fundamentals, and system integration.
• Partner with experienced technicians who will help you develop your technical abilities.
• Deliver excellent service while representing Black Box at customer sites.
• Follow all safety protocols and industry standards on each project.

Benefits

• 401(k) + matching
• Health, dental, and vision insurance
• Health Savings Account & Flexible Spending Account
• Paid time off
• Employee discounts
• Career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed