Field Support Specialist (On-Call)
SPS•Santa Barbara, CA
•Hybrid
About The Position
Join our On- Call Office Services Specialist/Field Support Specialist (Floating) team and gain hands- on experience in administrative support, mail & shipping, and workplace hospitality. This role offers flexible, supplemental income and the opportunity to be part of a dynamic office environment. You will be responsible for processing mail and packages, assisting with copy/print production, maintaining office spaces, managing front desk duties, and providing general administrative assistance while delivering exceptional customer service.
Requirements
- Strong communication and customer service skills, with the ability to interact professionally with clients, guests, and team members.
- Proficiency in MS Office and office technology, including working knowledge of MFD (multi-functional device) equipment.
- Highly organized and able to multitask, manage time effectively, and handle multiple responsibilities in a fast-paced environment.
- Ability to work independently and follow shipping/receiving procedures, proactively seeking additional tasks during downtime.
- High school diploma (or equivalent) required.
- 6+ months of work experience preferred.
- Maintaining professionalism, strong problem-solving skills, and adherence to company policies.
- Mandatory to have access to a reliable means of transportation.
Nice To Haves
- Enjoy the perks of being: Not stuck at one desk
- Exposed to multiple high-profile client sites
- Fast skill development across operations
- Autonomy + trust from day one
Responsibilities
- Process and sort inbound/ outbound mail and packages while maintaining accurate chain- of- custody and shipping procedures.
- Support copy/ print production, scanning, imaging, and binding services while ensuring equipment is stocked and functioning.
- Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks.
- Welcome visitors, manage calls and visitor logs, and provide a professional concierge- style experience for clients and guests.
- Provide general administrative assistance while delivering exceptional customer service and building strong professional relationships.
- Travel is an essential part of the Field Services Specialist role, and it is mandatory to have access to a reliable means of transportation. Assignments can include traveling from one SPS site to another SPS site after your arrival to your “home” location as required by business need. Travel distance will be predominantly within the FSS’s assigned region (25 miles radius).
Benefits
- Medical
- Dental
- Vision
- HCFSA
- DCFSA
- HSA
- Commuter Transit and Parking Pre-Tax Plans
- Supplemental Life Insurance
- Accident Insurance
- Critical Illness
- Hospital Indemnity
- Legal Program
- Identify Theft Protection
- Pet Discounts
- Pet Insurance
- Group Home and Auto Insurance
- EAP
- Short Term Disability
- Life Insurance
- Education Discounts
- 401k w/ matching
- Entertainment Discounts
- Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
- Bonuses: Are available for employee and client referrals for current employees.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
