Field Support Specialist

T&M Services•Des Moines, IA
•Onsite

About The Position

We are seeking a Field Support Specialist to provide essential behind-the-scenes support that keeps our markets running. This role is crucial for our operations, acting as a force multiplier for our field crews. The ideal candidate is a natural problem solver who thrives on variety and enjoys tackling unexpected issues with common-sense solutions. You should be comfortable working independently, enjoy technology, and be adept at staying organized. This position bridges the gap between the office and the job site, aiming to alleviate field administration tasks from Market Managers, PMs, Coordinators, and Field Leads, allowing them to focus on execution.

Requirements

  • Natural problem solver who thrives on variety.
  • Ability to find common-sense solutions to unexpected issues.
  • Genuine enjoyment of technology and trying new tools.
  • Ability to stay organized without constant supervision.
  • Willingness to work in a dynamic environment where tasks evolve.
  • Ability to protect the fort and maintain consistency, as others rely on your support.
  • Capability to balance and switch between different tasks seamlessly without stress.

Responsibilities

  • Manage labor and timecards, including chasing down missing punches, reconciling temp invoices, tracking PTO, and preparing records for payroll.
  • Oversee fleet and equipment administration, such as tracking registration renewals, managing fuel card logs, and scheduling equipment rentals.
  • Maintain storage and inventory records, including setting up recurring storage billing, tracking inventory activity, and ensuring billing records align with actual inventory.
  • Ensure field crews have seamless access to necessary gear, company apparel, tools, and specialty equipment.
  • Own and maintain digital product catalogs for non-profit initiatives, connecting daily operations to community projects.
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