Field Support Specialist (On-Call)

SPS-North America•San Luis, CA

4d•Hybrid

About The Position

Join our On- Call Office Services Specialist/Field Support Specialist (Floating) team and gain hands- on experience in administrative support, mail & shipping, and workplace hospitality. This role offers flexible, supplemental income and the opportunity to be part of a dynamic office environment. You will be responsible for processing mail and packages, assisting with copy/print production, maintaining office spaces, managing front desk duties, and providing general administrative assistance. The position requires strong communication and customer service skills, proficiency in MS Office and office technology, and the ability to multitask in a fast-paced environment. A high school diploma and 6+ months of work experience are preferred.

Requirements

Strong communication and customer service skills, with the ability to interact professionally with clients, guests, and team members.
Proficiency in MS Office and office technology, including working knowledge of MFD (multi-functional device) equipment.
Highly organized and able to multitask, manage time effectively, and handle multiple responsibilities in a fast-paced environment.
Ability to work independently and follow shipping/receiving procedures, proactively seeking additional tasks during downtime.
High school diploma (or equivalent) required.
6+ months of work experience preferred.
Maintaining professionalism, strong problem-solving skills, and adherence to company policies.
Mandatory to have access to a reliable means of transportation.

Nice To Haves

Enjoy the perks of being: Not stuck at one desk
Exposed to multiple high-profile client sites
Fast skill development across operations
Autonomy + trust from day one

Responsibilities

Process and sort inbound/ outbound mail and packages while maintaining accurate chain- of- custody and shipping procedures.
Support copy/ print production, scanning, imaging, and binding services while ensuring equipment is stocked and functioning.
Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks.
Welcome visitors, manage calls and visitor logs, and provide a professional concierge- style experience for clients and guests.
Provide general administrative assistance while delivering exceptional customer service and building strong professional relationships.
Travel is an essential part of the Field Services Specialist role, and it is mandatory to have access to a reliable means of transportation. Assignments can include traveling from one SPS site to another SPS site after your arrival to your “home” location as required by business need. Travel distance will be predominantly within the FSS’s assigned region (25 miles radius).