Field Support Specialist- Chicago
About The Position
DRiV Garage Gurus, the aftermarket division of Tenneco, is a world leader in the international automotive aftermarket. We are looking for a Field Support Specialist to cover the Chicago market. The ideal candidate will be ASE A4, A5, and A6 certified with extensive product and technical knowledge, business expertise, and technical training capabilities. This role is for an experienced automotive service professional with a passion for the industry and the desire to share knowledge while promoting a premier portfolio of brands. The team is ready to act immediately on those candidates who are the best fit for the role. You’ll first hear from someone in Talent Acquisition to schedule a phone screen, and then the next step will be a personal interview with our Hiring Manager. We pride ourselves on moving through processes quickly, and you can be sure of transparency and prompt communication throughout.
Requirements
- High School Diploma / GED required
- ASE Certification in A4 Steering and Suspension, A5 Brakes, and A6 Electrical
- 5+ years applied automotive service experience
- Experience leading technical demonstrations, training sessions, and presentations
- Must hold valid driver’s license
- Willingness to travel
- Computer proficiency - Microsoft Office
Nice To Haves
- College or Technical Degree preferred
- ASE Master Certification preferred
- CRM (such as Salesforce, C4C) and collaborative software (e.g. WebEx,) experience preferred
- Sales experience preferred
- Personable, presentable, professional
- Experience communicating with others from diverse functional backgrounds
Responsibilities
- Schedule meetings, shop visits, and training sessions with automotive service providers
- Demonstrate, instruct, guide, and answer questions to support customer use of DRiV product lines
- Provide product demonstrations, training, and technical education on DRiV products
- Deliver technical presentations to enhance customer’s knowledge of DRiV products and services
- Represent DRiV at career fairs, expos, and other events to promote the profession of automotive technician
- Communicate project status and sales KPIs to internal sales organization
- Maintain records of all activities using CRM system
- Build customer support for DRiV brands and product lines
- Leverage various marketing channels to feature new and existing products
- Conduct technical training in various automotive repair topics
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
