Field Support Specialist (On-Call)

SPS North America • Orlando, FL

4d • Hybrid

About The Position

Join our On-Call Office Services Specialist (Floating) team in Orlando, Florida and gain hands-on experience in administrative support, mail & shipping, and workplace hospitality—apply today and be part of a dynamic office environment! This role offers flexible, supplemental income and exposure to multiple high-profile client sites, leading to fast skill development across operations with autonomy and trust from day one.

Requirements

• Strong communication and customer service skills, with the ability to interact professionally with clients, guests, and team members.
• Proficiency in MS Office and office technology, including working knowledge of MFD (multi-functional device) equipment.
• Highly organized and able to multitask, manage time effectively, and handle multiple responsibilities in a fast-paced environment.
• Ability to work independently and follow shipping/receiving procedures, proactively seeking additional tasks during downtime.
• High school diploma (or equivalent) required.
• 6+ months of work experience preferred.
• Maintaining professionalism, strong problem-solving skills, and adherence to company policies.
• Mandatory to have access to a reliable means of transportation.
• Ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance.
• Ability to walk bend, kneel, stand, and/or sit for an extended period of time.
• Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery.
• Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability).

Nice To Haves

• Not stuck at one desk
• Exposed to multiple high-profile client sites
• Fast skill development across operations
• Autonomy + trust from day one

Responsibilities

• Process and sort inbound/outbound mail and packages while maintaining accurate chain-of-custody and shipping procedures.
• Support copy/print production, scanning, imaging, and binding services while ensuring equipment is stocked and functioning.
• Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks.
• Welcome visitors, manage calls and visitor logs, and provide a professional concierge-style experience for clients and guests.
• Provide general administrative assistance while delivering exceptional customer service and building strong professional relationships.

Benefits

• Medical
• Dental
• Vision
• HCFSA
• DCFSA
• HSA
• Commuter Transit and Parking Pre-Tax Plans
• Supplemental Life Insurance
• Accident Insurance
• Critical Illness
• Hospital Indemnity
• Legal Program
• Identify Theft Protection
• Pet Discounts
• Pet Insurance
• Group Home and Auto Insurance
• EAP
• Short Term Disability
• Life Insurance
• Education Discounts
• 401k w/ matching
• Entertainment Discounts
• Career Growth opportunities
• Learning & Development programs
• Recognition programs
• Paid Time Off (Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account.)
• Bonuses (for employee and client referrals)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED