Field Support Specialist (On-Call)

SPS-North AmericaBoulder, CO
Hybrid

About The Position

The Field Support Specialist provides office and mailroom support across different client sites as needed. This is a flexible, on-call role covering tasks such as reception, mail handling, facilities support, and copy/print services. The position requires adaptability, mobility, and strong customer service skills.

Requirements

  • High school diploma or equivalent
  • At least 6 months of work experience preferred
  • Strong time management and problem-solving skills
  • Willingness to learn and maintain professionalism
  • Strong communication and customer service skills
  • Good organizational and multitasking abilities
  • Basic knowledge of MS Office and office equipment
  • Ability to work independently and follow instructions
  • Flexible and adaptable to changing tasks and locations

Responsibilities

  • Deliver excellent customer service to employees and visitors
  • Handle incoming/outgoing calls and greet visitors
  • Receive, sort, and distribute mail and packages
  • Manage shipping and receiving tasks
  • Assist with office supplies, facilities requests, and basic troubleshooting
  • Support copy/print services and office equipment
  • Help with office moves and meeting room setup
  • Provide reception or front desk coverage as needed
  • Build positive relationships with clients and teams
  • Take initiative and assist with additional tasks during downtime

Benefits

  • Medical
  • Dental
  • Vision
  • HCFSA
  • DCFSA
  • HSA
  • Commuter Transit and Parking
  • Supplemental Life Insurance
  • Accident Insurance
  • Critical Illness
  • Hospital Indemnity
  • Legal Program
  • Identify Theft Protection
  • Pet Discounts
  • Pet Insurance
  • Group Home and Auto Insurance
  • EAP
  • Short Term Disability
  • Life Insurance
  • Education Discounts
  • 401k w/ matching
  • Entertainment Discounts
  • Paid Time Off
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