Field Support Agent (Night Shift)

VayLas Vegas, NV
Onsite

About The Position

We are rewriting the rules of urban mobility at Vay, where customers can summon a car with no one inside, powered by our world-first Remote Driving technology on real public streets. We are live in Las Vegas and scaling fast, with a mission to replace private car ownership with a faster, cleaner, door-to-door mobility model. This role is an exciting chance to be at the forefront of a cutting-edge autonomous driving technology project. As a Field Support Agent, you will play a critical role in bringing this technology to life by working hands-on with our vehicle fleet, ensuring they are clean, charged, rebalanced, and road-ready. You will also contribute to testing and training processes while supporting a groundbreaking mobility solution in Las Vegas. The pay for this role is $18 per hour, paid bi-weekly.

Requirements

  • A responsible and safety-conscious driver with a valid US driver’s license
  • Willingness to work night shifts and weekends (9:30pm to 6:30am, ideally Wed - Sat)
  • Ability to pass a drug screening, including THC
  • Organized, reliable, and detail-oriented, with a strong troubleshooting mindset
  • An interest in autonomous vehicles and future mobility
  • Resilient and comfortable working in a dynamic, tech-forward environment

Responsibilities

  • Rebalancing vehicles to key locations across Las Vegas to ensure optimal fleet availability
  • Charging, cleaning, and performing quality checks on vehicles to deliver the best customer experience
  • Acting as a safety driver during vehicle training and testing sessions
  • Completing checklists and documentation to certify vehicles are safe and ready for on-road deployment
  • Occasionally delivering vehicles directly to customers and assisting with pickups

Benefits

  • All Vay team members receive 30% off their Vay rides
  • Exclusive external discounts
  • Regular team events throughout the year
  • Snacks & Drinks in our Las Vegas office
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