Field Supervisor / PT. $26.00

ProGuard Security Services•Walnut Creek, CA

6d•Onsite

About The Position

We are seeking a dedicated and experienced Field Supervisor to lead our security team. This part-time role involves overseeing security operations at assigned sites, ensuring proper training and performance of guards, conducting inspections, and serving as the primary point of contact for clients and emergencies. The ideal candidate will possess strong leadership, communication, and problem-solving skills, with a solid understanding of security protocols and systems.

Requirements

Leadership & Communication: Ability to motivate teams and maintain clear communication with staff and clients.
Problem-Solving: Quick decision-making during emergencies.
Attention to Detail: Ensuring compliance with procedures and accurate reporting.
Technical Knowledge: Familiarity with surveillance systems, access control, and incident management software.

Responsibilities

Lead, manage, and coordinate security officers across assigned sites.
Ensure guards are properly trained, equipped, and briefed for their shifts.
Provide ongoing coaching and performance evaluations.
Conduct regular site inspections to verify compliance with security protocols.
Monitor guard tours, patrols, and incident reports to ensure accuracy and accountability.
Adjust staffing levels and schedules to meet client needs and respond to emergencies.
Act as the first point of escalation for emergencies or security breaches.
Coordinate with law enforcement or emergency services when necessary.
Document incidents thoroughly and provide detailed reports to management.
Organize refresher training sessions on safety procedures, emergency response, and customer service.
Mentor new hires and ensure they understand company policies and site-specific requirements.
Serve as the liaison between the security team and clients.
Address client concerns promptly and professionally.
Ensure service delivery meets contractual obligations and customer satisfaction.
Prepare daily, weekly, and monthly reports on security operations.
Track attendance, performance, and disciplinary actions of staff.
Recommend improvements to security protocols and operational efficiency.