Field Supervisor Bay Area

Hammer Head Security•Milpitas, CA

1d•Onsite

About The Position

Hammerhead Security is seeking a professional, dependable, and experienced Field Supervisor to oversee daily field operations and support security personnel across multiple client sites. This leadership role is responsible for conducting site inspections, ensuring officers comply with company policies and client expectations, providing training and coaching, responding to incidents, and maintaining strong communication with management and clients. The ideal candidate is organized, proactive, and capable of leading by example while maintaining the highest standards of professionalism and customer service.

Requirements

Valid Guard Card required
Valid Driver's License with a clean driving record
Reliable personal vehicle with proof of insurance
Previous security supervisory or leadership experience preferred
Strong leadership, communication, and conflict resolution skills
Excellent report writing and organizational abilities
Comfortable using smartphones, security software, GPS, and reporting systems
Ability to work independently, prioritize multiple responsibilities, and make sound decisions under pressure
Flexible schedule with availability for nights, weekends, holidays, and emergency call-outs

Responsibilities

Supervise and support security officers assigned to multiple client locations
Conduct routine and unannounced site inspections to ensure quality service and policy compliance
Respond to emergencies, incidents, client concerns, and officer requests for assistance
Train, mentor, and coach security officers on company procedures, post orders, and customer service expectations
Ensure all officers are properly uniformed, equipped, and performing assigned duties
Complete field inspections, incident reports, and Daily Activity Reports (DAR)
Assist with scheduling, shift coverage, and staffing shortages as directed
Deliver equipment, uniforms, and company materials to assigned sites when needed
Investigate incidents and prepare detailed reports for management
Maintain regular communication with Dispatch, Operations Management, and clients
Verify officer attendance, performance, and compliance with company standards
Identify safety concerns and recommend corrective actions
Conduct patrols and provide temporary post coverage when operational needs require
Promote a professional image of Hammerhead Security through exceptional leadership and customer service
Follow all company policies, client post orders, and Observe & Report procedures