Field Supervisor

Walden Security•Knoxville, TN

13h

About The Position

The Field Supervisor for Walden Security manages, supervises, and coordinates the field-level activities of assigned Security Officers and carries out tasks to maintain prescribed standards in compliance with Standard Operating Procedures. The role provides first-line supervision when Operations Staff are not on duty and works as an armed, uniformed officer who can legally carry a firearm in applicable states or locations. The position involves substantial driving in a company vehicle to patrol assigned posts and accounts. Candidates must be at least 25 years old, hold a valid driver’s license, and have an acceptable driving record to be covered by the company vehicle insurance policy. The candidate must be able to obtain an armed security license through Walden Security within 90 days. Walden Security describes its benefits as unique and generous and notes opportunities for career growth. The company is an equal opportunity employer and considers qualified applicants without regard to protected characteristics under applicable law.

Requirements

Be at least 25 years old.
Have a valid driver’s license and an acceptable driving record to be covered under the Walden Security vehicle insurance policy.
Be able to obtain an armed security license through Walden Security within 90 days.
Be able to legally carry a firearm in applicable states or locations.
Be able to perform substantial driving in a company vehicle during the shift.

Responsibilities

Provide first-line supervision during hours when an Operations Staff member is not on duty.
Work as an armed, uniformed officer and legally carry a firearm where applicable.
Maintain working knowledge of specific and general post instructions for Branch posts, as well as applicable additional and emergency post instructions.
Patrol assigned Branch posts and accounts using a company-provided vehicle.
Make decisions consistent with Walden policies and relieve Security Officers who violate Walden rules, regulations, or procedures.
Supervise posts and Security Officers on shift, including roving patrols, through random visits and inspections.
Inspect posts and Security Officers for compliance with post orders and Walden procedures and for general knowledge of post assignments.
Assist with on-the-job training for newly assigned Security Officers as necessary.
Respond to building, facility, bank, and applicable ATM alarms throughout the assigned area.
Respond to urgent client service needs and requests or changes to services.
Inform the Field Manager or Operations Manager of matters that cannot wait until the next workday.
Record daily shift events on the Daily Inspection Report for review by management and the QA Manager.
Fill posts that become open during the shift with an off-duty Security Officer; work an unfilled post until a qualified officer can be scheduled.
Examine doors, windows, and gates at assigned posts to ensure they are secure.
Warn people of rule infractions and expel people engaging in suspicious or criminal acts.
Register at watch stations to record inspection-trip times and contracted random inspections.
Perform other duties as assigned by the Field Manager or Operations Manager.