Field Supervisor

New Jersey Resources • Farmingdale, NJ

1d • Onsite

About The Position

NJR Home Services, a subsidiary of New Jersey Resources, is seeking a Field Supervisor in the Farmingdale office to provide leadership for the Central Division’s appliance service and installation operations with an emphasis on profitability, quality, and safety. At our Fortune 1000 diversified energy company, we’re not just shaping a cleaner energy future, we’re building a workplace where you can thrive. Join a team that values community, flexibility and growth, and enjoy competitive pay, comprehensive benefits and a culture that supports your personal and professional development. Let’s energize the future together.

Requirements

• Vocational or technical training in HVAC, or an equivalent combination of education and hands‑on field experience.
• Minimum of 5–8 years of progressive experience in HVAC operations, field service, or a related trade environment.
• Demonstrated experience working in a skilled trade or technical specialty, with broad knowledge of HVAC systems and field practices.
• Strong organizational, communication, and interpersonal skills, with the ability to effectively lead and support field teams.
• Proficiency with personal computers and common business applications (e.g., work order systems, email, spreadsheets).

Responsibilities

• Abide by the conditions of employment included in, but not limited to the NJR Code of Conduct.
• Oversee Labor/Management interactions as defined by the terms and conditions stated in the Articles of Agreement between NJR Home Services and Local Union 1820 of the IBEW, AFL-CIO.
• Vehicle management responsibilities including inventory and cycle counts and responsibility for facility maintenance.
• Accountable for implementation of quality efforts that include, but not limited to, procedures, benchmarking, satisfaction surveys, performance standards, and follow-up.
• Removes the barriers for the workforce to improve time available and job performance.
• Work with team members to develop ways of performing work better, faster, quicker, and more efficiently for continuous improvement.
• Calculate costs of doing business and cost out alternatives for services provided.
• Commit to coaching team members and providing feedback in developing technical skills and maintaining safe practices on the job.
• Conduct regular field visits and evaluations and address customers concerns.
• Work with Sales and Installation Supervisor to ensure jobs are set-up and installed properly.
• Ensure all employees receive and maintain all necessary training to service, install and work safely.
• Lead for all physical training, testing and evaluation of new union employees.

Benefits

• Day one medical coverage, including prescription, vision and dental plans
• 401(k) plan with a generous company match
• Employee Stock Purchase Program
• Wellness perks, including free on and off-site fitness centers and other programs
• Confidential Employee Assistance Program
• Professional development and tuition reimbursement
• Vacation and company-paid holidays
• Flexible work arrangements with many roles offering hybrid options based on job responsibilities and business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree