Field Supervisor New Construction

American Woodmark•Austin, TX

1d•Hybrid

About The Position

This position is responsible for all field installation related services of the builder center. This includes all administrative, field, service, and maintenance responsibilities. Additionally, this position will coordinate the work of operations employees such as field service and contract service workers like cabinet installers, countertop vendors, and custom accessory vendors.

Requirements

Undergraduate degree in building construction, operations management, business or related field
Field experience in the construction industry
Experience with cabinet installation, service, order entry and delivery scheduling, and managing subcontractors preferred
Ability to develop and maintain effective business relationships with building superintendents and subcontractors
Advanced computer skills including Microsoft products
Excellent oral and written communication and organization skills
Ability to read, analyze, and interpret common business journals, financial reports, and legal documents.
Ability to listen and communicate effectively with customers/clients in an effort to carry out responsibilities or respond to common inquires from customers/clients, regulatory agencies, or members of the business community and public.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to interpret graphs and diagrams.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Nice To Haves

Field experience in the construction industry, experience with cabinet installation, service, order entry and delivery scheduling, and managing subcontractors preferred

Responsibilities

Process layouts, customer orders, billings, and installer payroll
Schedule pick-up work, and review and approve installer and service technician expense reports
Produce periodic reports as required, such as a weekly activity and service report, monthly service, forecasting and vehicle mileage report, and quarterly installer bonus report
Perform field measuring
Issue correction requests
Walk houses and obtain sign-offs
Verify measurements to ensure accuracy of master blue books
Perform minor service work as needed
Develop and maintain effective business relationships with building superintendents and trade subcontractors
Review and respond to service issues
Manage PO's, OS's and WAF's from builders
Perform installer safety inspections
Ability to safely operate all necessary power tools (ie.. powered mitre box, table saw, gig saw, powered drills etc..) is required.
Review occupied and unoccupied service tickets and coordinate service technician's work schedule
Pull and deliver cabinets or parts to job site as needed
Monitor area service rack
Record miles driven on log
Perform required vehicle maintenance as specified by the leasing company
Wash vehicle at least twice a month
Maintain all tools as appropriate