As a Field Supervisor 2 on the Individual Solutions Supervision team, you’ll provide oversight and monitoring of dual-registered representatives operating under Principal Advised Services (RIA) and Principal Securities, Inc. (Broker/Dealer). This role also supports representatives affiliated with Principal Bank, ensuring compliance with applicable regulatory standards across all entities. Review financial plans and product recommendations to ensure they are in the best interest of the customer, consistent with firm standards and adhering to regulations. You will help maintain customer experience and team service levels by completing the reviews in a timely and accurate manner. Conduct quality reviews and follow-ups. Respond to submitted questions. You may support some surveillance monitoring, customer complaint or issue/incident research as needed. This will involve applying analysis and judgement as well as collaboration and communication with financial professionals and control partners. Coordinate between Individual Solutions Sales Leadership, Compliance partners, and Operations areas. Ensure the smooth transition of business and facilitation of reporting and books and records requirements. Help train and mentor newer Supervision team members. Participate in and support questions during meetings with sales team members and/or leaders, such as monthly manager meetings, quarterly team meetings and both new hire and refresher training sessions. Keep up-to-date knowledge of securities products and services offered by Principal and suitable for recommendation. This involves retaining a clear grasp of applicable rules and regulations.
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Job Type
Full-time
Career Level
Mid Level